River Terrace Resort And Convention

River Terrace Resort And Convention

River Terrace Resort And Convention Image
2 and 1/2 Star
Hotel Guest Rating: 7.1/10
240 River Road
Gatlinburg, TN 37738

Hotel Guest Rating for River Terrace Resort And Convention in Gatlinburg

# 12 of 71 hotels in Gatlinburg
Based on 250 reviews from guests who stayed at the
River Terrace Resort And Convention
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the River Terrace Resort And Convention

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Verified Hotel Guest from Lexington, KY
April 21, 2015
Senior Travelers
10.0
walking distance to downtown. friendly, helpful desk staff
maid missed our room one day. wifi went down.
Couple
Richard from Greenville, SC
April 21, 2015
Couple
5.0

This guest did not leave comments about this hotel.

Couple
Judy from Batavia, OH
April 20, 2015
Couple
10.0
People were very accompanying my need for a first floor room. Extremely friendly and helpful.
Couple
Verified Hotel Guest from Chattanooga, TN
April 19, 2015
Couple
7.0
Location was great and room was clean. Got a good price on room making it a good value.
Hotel was dark around the room's Building at night, they were in middle of doing renovations so this should take care of the older rooms tvs and furnishing. Not as bad as other reviews would make you feel.
Jeff from Springfield, IL
April 19, 2015
9.0
staff accommodated my needs, by assisting with checkin problems and changing room due to special needs
it is older but atrium building was very usable
Couple
Richard from Medford, WI
April 17, 2015
Couple
3.0
Outdated rooms and rude staff. The star rating on this hotel needs to be evaluated!
Outdated rooms, no electrical receptacles. no flat screen tv, no lamps, rude customer service.
Family Traveling with Young Children
Cindy from Charlotte, NC
April 15, 2015
Family Traveling with Young Children
9.0
Staff was friendly and it was clean
No breakfast bar
Family Traveling with Young Children
Christopher from Eubank, KY
April 12, 2015
Family Traveling with Young Children
7.0
Location was good for walking downtown
Be nice if light free continental breakfast was offered
Solo Traveler
Robert from Burr Ridge, IL
April 10, 2015
Solo Traveler
10.0
staff at front desk very friendly, and location and unit was fine. good mattress.
their checkout time was 10, I am used to 11, but no biggie..
Family Traveling with Young Children
Verified Hotel Guest from Warner Robins, GA
April 5, 2015
Family Traveling with Young Children
2.0
Good location in downtown Gatlinburg. Walking distance to most everything. Friendly staff.
This is a 1-star 1970s motor lodge, not a 2.5 star "resort."
Reviews of River Terrace Resort And Convention
(1 - 10 of 133 reviews)
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