River Terrace Resort And Convention

River Terrace Resort And Convention

River Terrace Resort And Convention Image
2 and 1/2 Star
Hotel Guest Rating: 7.1/10
240 River Road
Gatlinburg, TN 37738

Hotel Guest Rating for River Terrace Resort And Convention in Gatlinburg

# 12 of 71 hotels in Gatlinburg
Based on 282 reviews from guests who stayed at the
River Terrace Resort And Convention
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the River Terrace Resort And Convention

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Berdie from Shelby, NC
July 18, 2015
Couple
8.0
The location
The location of the room
Family Traveling with Teens
Verified Hotel Guest from Mentor, OH
July 17, 2015
Family Traveling with Teens
1.0
The location and view are probably the only reason to stay at this hotel. The room size was very large and the room towels are very good.
The rooms are old and in need of repair. The bedding is comfortable, but the mattresses and box springs are stained and dirty. There were bugs, spiders and Mosquitos. I was bitten while I slept, even after spraying the room down myself with cutter spray.

I wouldn't rate this hote higher than 1 star maximum. The best quality is the location and the view.

Family Traveling with Young Children
Gerald from Kimbolton, OH
July 13, 2015
Family Traveling with Young Children
10.0
No breakfast
Family Traveling with Young Children
Verified Hotel Guest from Highlands Ranch, CO
July 11, 2015
Family Traveling with Young Children
8.0
Location, River, Pool, clean grounds, friendly staff
Rusty railings outside and rusty mirror inside. Could take some time to shut down section to upgrade worn out fixtures. Price did not reflect quality of building.
Couple
Aneesh from Lombard, IL
July 8, 2015
Couple
3.0
nothing
no breakfast....come on guys who charges for breakfast these days

everything was too old.. tv, microwave, etc

Family Traveling with Young Children
Barry from Beattyville, KY
July 7, 2015
Family Traveling with Young Children
2.0
Location
They said it had a fitness center. No fitness center.
Couple
Gregory from Columbia, SC
July 7, 2015
Couple
8.0
View of mountains
Room kind of outdated
Family Traveling with Young Children
Christina from Lynchburg, VA
June 30, 2015
Family Traveling with Young Children
3.0
Location was great!
We were placed in a room near the convention area. There was a reception one night that blasted music until 11pm and they did nothing to help us. Our kids could not go to sleep. Terrible night and experience!
Family Traveling with Young Children
Richard from Millington, TN
June 29, 2015
Family Traveling with Young Children
4.0
Location and bed was soft.
old looking-curtains and carpet, bed spread felt icky, drop ceiling tiles dirty and broken, tiles in bathroom cracked, water wasn't always hot, shower curtain too short-wouldn't keep water in, low pressure to hot tub-so would need an hour to fill.
Couple
Verified Hotel Guest from Hixson, TN
June 28, 2015
Couple
2.0
Location in Gatlinburg
Lady that checked us in was unfriendly, very short with me. Bedding very old and worn. King bed was extremely hard, with only 3 small flat pillows. Little bugs in the bathroom.
Reviews of River Terrace Resort And Convention
(1 - 10 of 140 reviews)
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