Riu Palace Punta Cana - All Inclusive

Riu Palace Punta Cana - All Inclusive

Riu Palace Punta Cana - All Inclusive Image
4 Star
Hotel Guest Rating: 7.9/10
Playa Arena Gorda
Punta Cana

Hotel Guest Rating for Riu Palace Punta Cana - All Inclusive in Punta Cana

# 4 of 70 hotels in Punta Cana
Based on 40 reviews from guests who stayed at the
Riu Palace Punta Cana - All Inclusive
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Riu Palace Punta Cana - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Hoffman Estates, IL
February 26, 2015
Couple
9.0
Room smelled like mold and was very humid with no ventilation and the air didn't work well.
Family Traveling with Teens
Heidi from Truckee, CA
November 22, 2014
Family Traveling with Teens
7.0
Food, beach, food servers, shows, drinks yummy
Activity staff, they catered to adults more than teens kids.

Nice place nothing really stuck out huge in order for us to go back to that hotel.

Couple
Verified Hotel Guest from Mineola, NY
October 27, 2014
Couple
1.0
It was so bad we had an infestation with bugs hot all over our clothes nobody speaks English. The manager hung up on me. It was really bad and im very upset over it.
Read message above horrible

Don't go a waste of your money and time

Couple
Verified Hotel Guest from Sparkill, NY
October 18, 2014
Couple
10.0
We have high standards and this memorable vacation met all of our expectations. Friendly, helpful staff. Service is on point and the food is good, often excellent. The Beach! The Beach! The Beach!
Group Traveler
Verified Hotel Guest from Brooklyn, NY
September 7, 2014
Group Traveler
5.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Montgomery, IL
September 2, 2014
Family Traveling with Teens
8.0
Friendly staff and good liquor selection
Room was a little on the old side, and the beds were a little uncomfortable.

Had a good time, but I wish other places were easier to get to. As it stood, other places in the resort were really far away, leaving us with only the option of staying near the rooms. Perhaps an easy to get to and visible shuttle service would make the place more accessible.

Couple
Jennifer from Highlands Ranch, CO
September 2, 2014
Couple
8.0
Staff, Rooms, Beaches.
Food. The buffet and restaurants were terrible.

The staff were extremely helpful and incredibly friendly. The entire hotel was beautiful and the grounds were very well kept. The beach was immaculate! Turquoise and warm! There was a little seaweed, but it wasn't much of a bother. The bartenders poured the strongest drinks of any hotel that I have ever been at... which made for a great time! There was typically always entertainment on the beach and pool area. The keys to enter your room are the old lock and key... not the cards. And you had to take the key from the safe with you as well, which was a little inconvenient. The free WiFi was pretty decent, but I didn't use it too much because its vacation. Transportation is provided for free around the grounds to take you to the other hotels and beaches. Getting a cab to go into town is very easy, just ask the front desk. Now the only bad thing... and its a biggie. The food was TERRIBLE. The buffet was bland, at best. And the restaurants were not impressive. My husband and I had to leave the hotel on multiple occasions to go to town and get some of the local food... which was amazing! When in doubt, ask someone to take you to the best local food. They can't steer you wrong! ...read more

Couple
Keri from Wichita, KS
August 29, 2014
Couple
10.0
The staff was excellent. They were very willing to help and they all spoke English well enough to meet our needs. I also appreciated the nightly entertainment and knowing we always had something to do.
Due to the high humidity in the country the room smelled a little musty, but honestly you got used to it and in my opinion that's to be expected.

The room, food, staff, and entertainment were all great. We have no complaints about our visit and would go back anytime. It rained every day we were there, usually for a short period, but the hotel offered so much to do that it didn't interfere with any of our plans. The hotel was extremely clean and well taken care of. The beach and the pool were excellent and the swim up bar was a nice addition! We weren't aware of the nightly entertainment and was pleasently surprised when we found out. Each night is a different show and they were all entertaining. We didn't try the specialitiy restaurants because we liked the freedom of the buffet and the food was so great we didn't feel the need. My only advice is to pack sunscreen as it's very expensive ($30+) even off the resort. ...read more

Group Traveler
Verified Hotel Guest from Davenport, IA
August 19, 2014
Group Traveler
10.0
The attention their staff paid to the customers. You always feel taken care of and safe. Beautiful location and beaches.
Absolutely nothing.

Everything was wonderful, from the hotel to the staff, pool, beautiful beaches, food. I can't complain about anything.

Couple
Verified Hotel Guest from Duluth, MN
August 6, 2014
Couple
5.0
The Staff. They were very attentive and friendly.
The king size bed is not, in fact, a king size bed. Rather, it is two beds pushed up against each other (each of them with separate bedding). They were also incredibly uncomfortable. Not a whole lot to do. Small pool. Got bored.

As much as I wanted to like this place, I just couldn't. Just wasn't at all what it seemed. Only one pool which is alwaysw over crowded. Crowded public beach with limited seating. Crap liquor and wine (though the service was excellent!). The staff who work there are great, it's just the resort is kind of crappy and dirty, not to mention it smells when they "water" the lawn. Not a whole lot to do, will not be going back. Sorry! ...read more

Reviews of Riu Palace Punta Cana - All Inclusive
(1 - 10 of 30 reviews)
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