Riu Palace Mexico - All Inclusive

Riu Palace Mexico - All Inclusive in Riviera Maya

Riu Palace Mexico - All Inclusive

Riu Palace Mexico - All Inclusive Image
4 Star
Hotel Guest Rating: 8.8/10
Avenida Xaman-Ha -Manzana 3 Lot 2
Riviera Maya 77710

Hotel Guest Rating for Riu Palace Mexico - All Inclusive in Riviera Maya

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Based on 9 reviews from guests who stayed at the
Riu Palace Mexico - All Inclusive
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 5.5.0
5.5
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Hotel Guest Reviews of the Riu Palace Mexico - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Staten Island, NY
July 23, 2014
Family Traveling with Teens
10.0
The staff and the beach the lobby and chandelier
The bathroom size for the toilet and the bed was damp
Group Traveler
Verified Hotel Guest from Burbank, IL
July 21, 2014
Group Traveler
8.0
Excellent hotel, staff was very attentive. Loved everything about it.
Bathroom configuration was very small and not practical for normal use. Literally your knees were touching the door when you would sit on the toilet. Not sure if all the toilets were configured this way. Ours was, my daughter's room was not.
Couple
Erin from Cedar Rapids, IA
May 25, 2014
Couple
10.0
THE STAFF! The staff here is outstanding - they're so prompt and polite with service. HIGHLY recommend for this reason alone. Our room was gorgeous, cleaned daily and what lovely accommodations and entertainment.
Our wireless didn't work in our room for most of the trip, but it wasn't a big deal - worked fine in the lobby.

The decor is wonderful - it's been recently renovated and really felt like home away from home. Beautiful rooms with fantastic views - we didn't even face the courtyard but still loved our location. Beach, pools, dinner locations are a short walk away no matter where your room is. Wonderful lobby, great bar and the staff is unbelievably outstanding. We spoiled ourselves with this trip, but we'll be going back to Riu Palace Mexico next time we visit Playa. HIGHLY recommended. ...read more

Couple
Tammy from Devlin, Canada
April 8, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Francisco from Atascosa, TX
November 20, 2013
Couple
10.0
The shower, food, and the customer service is one you could expect if you were royalty
the bed was a little bit on the harder side than I liked, but other than that NOTHING to complain about.

Service treats you like royalty and the statement ALL INCLUSIVE really is an understatement. I was drinking Don Julio Rep. The entire time at no extra charge. The night life is fun with theater performances from 7-11 and then the club is across the street which is open until 1am. I will be taking a trip every year to Riu Palace Mexico for as long as I LIVE!! Truly the meaning of paradise. ...read more

Couple
Corrine from Los Angeles, CA
December 27, 2011
Couple
9.0
The food was great and the service was impeccable.
The decor was outdated and the humidity made the couch seem always wet.

Place was beautiful; if you like Greek/Roman colonial feel. Very well kept, clean and the food/drink service excellent! It was a bit annoying not to able to reach the front desk a few times. I am a foodie, and the food was actually pretty good. Variety ,well cooked, attention to detail. Very much appreciated. The activities are great, snorkeling gear, boogie boards, life jackets, canoes, etc. the beach waters are a bit rough; if you want clam, placid waters this area is not the place. Overall, I would come here again.
...read more

Reviews of Riu Palace Mexico - All Inclusive
(1 - 6 of 6 reviews)
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