Hotels in Riviera Maya

Riu Palace Hotel Riviera Maya - All Inclusive

Riu Palace Hotel Riviera Maya - All Inclusive

Riu Palace Hotel Riviera Maya - All Inclusive Image
4 Star
Hotel Guest Rating: 8.2/10
Av Xaman Ha Mza 9 And 10 Lot 1
Playa Del Carmen 77710

Hotel Guest Rating for Riu Palace Hotel Riviera Maya - All Inclusive in Riviera Maya

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Based on 9 reviews from guests who stayed at the
Riu Palace Hotel Riviera Maya - All Inclusive
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Riu Palace Hotel Riviera Maya - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Helotes, TX
November 8, 2013
Family Traveling with Young Children
6.0

Reservation was made for 4,2 adults and 2 kids. It turned out the kids information wasn't there and I had to pay $600 more for the kids !!

Couple
Verified Hotel Guest from New York, NY
February 20, 2013
Couple
4.0
Outdoor spaces very beautiful
Room was awful, outdated especially the bathroom...not what you'd expect at a 4star resort. Food was also awful because its all inclusive-- quality goes down with quantity.
Solo Traveler
Gsutiger from South Bend, IN
August 24, 2012
Solo Traveler
9.0
The service was great and the monitors even greater!
The rooms are very basic.

Second visit to resort. Service was better the second time around. Never had to go to the bar. We really enjoyed it. Priceline customers should know that they should bring a print out of their reservation as the front desk wants a copy so they can be paid by Priceline. I made the mistake and only had my confirmation number. That was not good enough. It took logging into my email and sending them the confirmation. ...read more

Group Traveler
Verified Hotel Guest from Chino Hills, CA
August 16, 2012
Group Traveler
10.0
Very clean plenty of good employees. Nice.
The very first receptionist was not friendly at all the others very nice.

Very neat clean good food nice chef all personal nice with the exception of the first one.

Group Traveler
Renee from Denver, CO
January 20, 2012
Group Traveler
10.0
Location, staff, facilities all made me want to just stay there all day to enjoy the environment!
Reviews of Riu Palace Hotel Riviera Maya - All Inclusive
(1 - 5 of 5 reviews)
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