Residence Inn By Marriott San Antonio Downtown/Alamo Plaza

Residence Inn By Marriott San Antonio Downtown/Alamo Plaza in San Antonio

Residence Inn By Marriott San Antonio Downtown/Alamo Plaza

Residence Inn By Marriott San Antonio Downtown/Alamo Plaza Image
3 Star
Hotel Guest Rating: 8.8/10
425 Bonham
San Antonio, TX 78205

Hotel Guest Rating for Residence Inn By Marriott San Antonio Downtown/Alamo Plaza in San Antonio

# 15 of 316 hotels in San Antonio
Based on 84 reviews from guests who stayed at the
Residence Inn By Marriott San Antonio Downtown/Alamo Plaza
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Residence Inn By Marriott San Antonio Downtown/Alamo Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Port Arthur, TX
July 7, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Houston, TX
October 27, 2013
Group Traveler
10.0
Nothing bad to say at all, however, there was road construction occurring at the front of the hotel, which restricted vehicle access & made it very difficult & frustrating to arrive & park. Simple instructions by the staff would have been much appreciated
Group Traveler
Elisa from Rio Grande City, TX
July 10, 2013
Group Traveler
10.0
The market place and friendly staff.
Everything was perfect.
Group Traveler
Charmetta from Houston, TX
July 8, 2013
Group Traveler
8.0
The location. It was in walking distance from the Riverwalk and the Alamo. There were also great choices of eateries and stores.
The bathroom could have been a bit cleaner. There was a big ball of hair (not my own) in the soap dish (upon my arrival) and urine stains on the back of the toilet. There was also loose hair in the tub.

I think that (overall) it was a great hotel. I booked the suite with 2 bedrooms and 2 baths. I love the space that the room provided along with the room amenities. I would stay here again!!

Group Traveler
Daisy from Mercedes, TX
May 22, 2013
Group Traveler
8.0
the view and location...
I was charged 3 times for 3 different things. I called the front desk to ask what the charges were, but she kept blaming my bank. My bank stated that the charges were from the hotel itself and had no part in the deductions.

Overall, the hotel was GREAT. I was a bit upset because of a staff member by the name Brenda. When I checked in, I specifically asked for the time of checkout, which (girl at front did not have a name tag) I was told checkout was at 2pm and if I stayed later than that, I would then be charged. Housekeeping came around 12:30pm on the day of checkout as I got out of the shower and she told me that checkout was at 12. I briefly explained what I was told and she asked that I'd speak to the front desk. I called the front desk explaining the situation, which she said was noon. I told her I specifically asked the attendant the night before, and she stated, "well, you have NOT been charged, ma'am, so I dont understand what your question is.." That is when I asked about current charges that were posted to my account were. She blamed my bank and that was it. ...read more

Group Traveler
Verified Hotel Guest from New Kensington, PA
January 9, 2013
Group Traveler
10.0
Location to alamo and activities was great.
Parking was convenient but expensive.
Reviews of Residence Inn By Marriott San Antonio Downtown/Alamo Plaza
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