Residence Inn By Marriott Pleasanton

Residence Inn By Marriott Pleasanton in Pleasanton

Residence Inn By Marriott Pleasanton

Residence Inn By Marriott Pleasanton Image
3 Star
Hotel Guest Rating: 8.7/10
11920 Dublin Canyon Road
Pleasanton, CA 94588

Hotel Guest Rating for Residence Inn By Marriott Pleasanton in Pleasanton

# 3 of 14 hotels in Pleasanton
Based on 120 reviews from guests who stayed at the
Residence Inn By Marriott Pleasanton
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Residence Inn By Marriott Pleasanton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Myesha from Oakland, CA
December 4, 2014
4.0
The staff is friendly and out going.
There were areas of the carpet that were wet which is scary because the hotel allows pets. A drawer would not close and I bumped into to it a couple of times during the night. Also, the breakfast staff started putting away the breakfast service early.

I love the Residence Inn but I fear that guests who reserve through this party get the bad rooms.

Family Traveling with Young Children
Verified Hotel Guest from Oakland, CA
November 18, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Castro Valley, CA
November 16, 2014
Couple
10.0
This Inn was in a quite, safe, and convenient location. The room was warm and clean, allowing a feeling at home.
Nothing noticeable at this time of stay.

It is a good choice for money's worth. It is a place that provides a nice relaxation overnight during travel.

Couple
Barbara from Livermore, CA
November 10, 2014
Couple
9.0
location, cleanliness, breakfast
The black leather on the desk chair was quite torn at the front of the seat. Pretty shabby for a nice inn!
Business Traveler
Verified Hotel Guest from Eugene, OR
October 15, 2014
Business Traveler
8.0
Clean, comfortable, well-appointed room. Good breakfast.
Staff seemed un-Marriott-like. Front desk staff at check in and out seemed indifferent -- a dramatic contrast with the excellent Marriott staff across the parking lot. The maid ignored the do not disturb sign, knocking on my door during a conference call.
Family Traveling with Teens
Verified Hotel Guest from Brentwood, CA
October 8, 2014
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Clovis, CA
October 3, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Meridian, ID
October 1, 2014
Group Traveler
10.0
Clean and looked new
No

Very good breakfast, close to the BART station, very nice room

Couple
Bob from Terra Bella, CA
September 30, 2014
Couple
8.0
Very neat and clean. Breakfast was very good.
No elevator for second floor.
Business Traveler
Verified Hotel Guest from Oakland, CA
September 25, 2014
Business Traveler
7.0
Convenient location for Tri-Valley business. Having a kitchenette is handy and homey. There aren't too many options in the Pleasanton-to-Livermore corridor, and this was an OK if not fabulous choice.
Awful patterned carpet in the hallways & public areas almost makes the eyeballs bleed. OK cardio equipment in the fitness center, but it's not a well air-conditioned space and individual treadmills don't have built-in fans, so be ready to sweat!

Breakfast buffet lines get LONG after 9 a.m. on weekends, by the looks of things and seating gets scarce -- I'm glad that I grabbed a few healthy options for later on my way to the gym earlier! Reception's first choice was to put me in a ground-floor room facing the freeway with a window right onto the parking area. When I objected as a solo female traveler, it took a manager to override the desk clerk's choice and reassign a different room -- this seemed unnecessary and time-consuming. Some rooms are pet-friendly, so be prepared for animals on leash in the halls and possible pet noise from nearby rooms. ...read more

Reviews of Residence Inn By Marriott Pleasanton
(1 - 10 of 74 reviews)
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