Residence Inn Pentagon City

Residence Inn Pentagon City

Residence Inn Pentagon City Image
3 Star
Hotel Guest Rating: 9.2/10
550 Army Navy Drive
Arlington, VA 22202

Hotel Guest Rating for Residence Inn Pentagon City in Arlington

# 2 of 49 hotels in Arlington
Based on 88 reviews from guests who stayed at the
Residence Inn Pentagon City
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Residence Inn Pentagon City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Jedadiah from Hampton, VA
January 9, 2015
Solo Traveler
10.0
The room was very clean and the breakfast was excellent
nothing
Solo Traveler
Verified Hotel Guest from Irving, TX
January 2, 2014
Solo Traveler
6.0
The view because I was on the 14th floor and I could see the city.
The staff was so mean. They looked at me with their noses on the air. They NEVER spoke to me except when I was checking in or out.
Solo Traveler
Verified Hotel Guest from Charlottesville, VA
December 3, 2013
Solo Traveler
9.0
The studio-style room is well decorated with a great view of pentagon. Staff are nice except one guy at the counter.
Solo Traveler
Verified Hotel Guest from Scottsdale, AZ
August 28, 2013
Solo Traveler
3.0
The location is great and convenient to the Metro and all in DC. Room size is very good. Free breakfast a nice plus.
Very noisy party next door that lasted until 3:00 am. When did hotels stop putting top sheets on beds? There are only bottom sheets and comforter. Even though I prepaid $13 added to my bill NOT incidentals)that staff couldn't explain.

I've stayed in the Crystal City/Pentagon City part of DC perhaps 40 times before. This hotel has a great location right near the Metro and a shopping mall, restaurants, etc. Though I didn't do any cooking the kitchenette is handy for those who want this. Room size is good and TV of good size and quality. This will work for you if you are in DC as a tourist or on business. Short walk to Metro which connects you to all of DC. Free airport transport and airport is only 2 miles away but no noise. While the above are plusses my concerns are that I prepaid in full for a 4-day stay. Upon checkout the clerk tells me I owe another $13. I asked what for and he could not answer my question except that my "pre-pay was not enough." I thought pre-pays were inclusive and they can't add anything to it but these guys tried to. I didn't have any incidentals (e.g., parking, room service, snacks, phone use) and the clerk said it was not for incidentals. I refused to pay and this was kicked back to Priceline and they are investigating. I don't know how you personally sleep at night but in the summer our beds have a bottom sheet that you rest on and a top sheet with no blanket and the comforter is removed. This hotel has only bottom sheets but no top sheets. I was finally able to take apart the comforter and use the "sheet" that makes up the bottom and top of the comforter with the down part removed. But I wonder how often they launder the comforter and this "sheet" that is part of it--the part that your body touches if you leave the comforter on???? My body touched it 4 nights in a row. Beware. Noisy party next door on one night that lasted until 3. I'd recommend staying at the Embassy Suites or Marriott Gateway which are nearby. I've stayed at both multiple times and though they are not perfect, it's a better overall place and the location is exactly the same. ...read more

Reviews of Residence Inn Pentagon City
(1 - 4 of 4 solo traveler reviews)
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