Residence Inn By Marriott Munich City East

Residence Inn By Marriott Munich City East

Residence Inn By Marriott Munich City East Image
3 Star
Hotel Guest Rating: 8.3/10
Orleansstrasse 81-83
Munich 81667

Hotel Guest Rating for Residence Inn By Marriott Munich City East in Munich

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Based on 698 reviews from guests who stayed at the
Residence Inn By Marriott Munich City East
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Residence Inn By Marriott Munich City East

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Traveling as Couple(1) | Family with Teens(2)
Family Traveling with Teens
Verified Hotel Guest from Williamston, SC
May 30, 2014
Family Traveling with Teens
10.0
Everything. The staff, the cleanliness, the food, and the amenities.
Can't think of a thing.

I would recommend this hotel to anyone, and I will be staying there again myself.

Couple
Elizabeth from Woodlawn, KY
September 27, 2013
Couple
8.0
Clean, close to a metro station
Our fight was delayed and we called ahead to let the hotel know that we would be arriving late. When we did arrive they had given our room away! We ended up touring the city while their room service prepared a room for us.
Family Traveling with Teens
Tom from Mission Viejo, CA
June 23, 2013
Family Traveling with Teens
1.0
Not a damn thing.
Hotel did not live up to the agreed to booking and attempted to charge an additional 100 euros per night for the room. They refused to live up to the reservation agreement. Tried to discuss with the manager, but ended up at another hotel...

Completely poor customer service and poor business ethics. I stay with Marriott properties over xxx nights/year, and this was by far my worst experience. My family and I arrived and the front desk clerk attempted to charge us an additional 200 euros for a 2-night stay. We showed him the reservation, and he admitted that the reservation was for 4 people, and did not mention any additional charges, yet he refused to keep the price. I asked for the manager, and he called and the manager refused to speak with me and said it was 'their policy' to charge the additional charge and would not change it. We moved to a different hotel. No business ethics and seriously poor customer service. Avoid at all costs. ...read more

Reviews of Residence Inn By Marriott Munich City East
(1 - 3 of 3 reviews)
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