Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 8.6/10
425 Water Street
Portsmouth, VA 23704

Hotel Guest Rating for Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth

# 1 of 4 hotels in Portsmouth
Based on 212 reviews from guests who stayed at the
Renaissance Portsmouth-Norfolk Waterfront Hotel
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Renaissance Portsmouth-Norfolk Waterfront Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Chattanooga, TN
June 26, 2015
Family Traveling with Young Children
7.0
Fantastic friendly and helpful staff, pretty view of river and overall very attractive facility.
The hotel advertises an indoor pool and whirlpool. The whirpool was out of order and the pool had a serious problem. The water was very cloudy and had a strong, unpleasant smell. We were told an outside pool company would fix it but did not happen.

We chose it based on it gaving a pool and whirlpool, bevause both ate important to us when we have a long drive. We could have booked a less expensive hotel if we knew pool and whirlpool were not usable. The room was very nice but very small.

Whitney from Lansdowne, PA
June 23, 2015
10.0
It was a beautiful hotel. The staff was extremely helpful.
Nothing

The hotel was very clean and staff was very helpful

Solo Traveler
Peter from Hillsbob, OR
June 23, 2015
Solo Traveler
9.0
The hotel is in an excellent location. Great part of Portsmouth. The staff is great. The room is very nice. Also very clean. The bed was comfortable to me.
The Internet is brutely slow and even the pay Internet is slow. Also the TV had limited HD available. Hotels need to start providing high speed Internet for free and a full range of HD TV.
Couple
Whitney from Lansdowne, PA
June 21, 2015
Couple
10.0
Hotel staff was wonderful!
Nothing.
Couple
Verified Hotel Guest from Crystal Lake, IL
June 14, 2015
Couple
8.0
Location
Couple
Verified Hotel Guest from Hurdle Mills, NC
June 11, 2015
Couple
10.0
Pretty much everything. The view, the room set up, the bed was cozy, and the cleanliness.
No microwave in room, but if you ask for one at front desk, they will provide it.
Family Traveling with Young Children
Verified Hotel Guest from New Bedford, MA
May 27, 2015
Family Traveling with Young Children
2.0
The view and house keeping
Bed comfortability. The stained walls could use a fresh coat of paint. Faulty wiring which triggered the smoke detector @ 4:30 am that caused an evacuation. Where was the fire fighters that was supposed 2 clear everything b4 allowing us back in?
Family Traveling with Young Children
Sharon from Mc Leansville, NC
May 22, 2015
Family Traveling with Young Children
10.0
the amenities and it was on the water
that there was nowhere for smokers unless you go down 15 stories and outside
Group Traveler
Verified Hotel Guest from Chesterfield, VA
May 6, 2015
Group Traveler
9.0
Staff was professional; friendly, processed check in/out very quickly. Requested early check in and the room was ready when we checked in. Parking deck is attached to building and easily accessible. Excellent proximity to the Elizabeth River Ferry.
No problems with anything.
Solo Traveler
Verified Hotel Guest from Indianapolis, IN
May 1, 2015
Solo Traveler
10.0
Everything.
Nothing.
Reviews of Renaissance Portsmouth-Norfolk Waterfront Hotel
(1 - 10 of 67 reviews)
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