Regency Inn & Suites

Regency Inn & Suites

Regency Inn & Suites Image
2 Star
Hotel Guest Rating: 5.6/10
1009 East Broadway Avenue
Gladewater, TX 75647

Hotel Guest Rating for Regency Inn & Suites in Gladewater

# 1 of 1 hotels in Gladewater
Based on 17 reviews from guests who stayed at the
Regency Inn & Suites
Overall Quality Score
user rating 5.6.0
5.6
Hotel Cleanliness
user rating 5.0.0
5.0
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Regency Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Worland, WY
June 11, 2015
Family Traveling with Young Children
1.0
This Motel is located in a great area of Gladewater for me.
The room was filthy. Carpet looks as though it has not been cleaned in yrs. Not vac in a long time. Trash and food on floor that had been there a while. Garbage in dresser drawers. Dirty ironing board. No iron. Frige filty. Freezer had 3 inches ice.

Only one each: bath towel, wash cloth, hand towel. No bath mat. Also all were stained an some ripped. Sewer smell, even coming up from sink. We cleaned bathroom with sanitizing wipes so we could use it. Did not use bathtub. We also wiped down the head board of the two beds. Wiped the fridge so we could have use of it. So much dried food inside of microwave, we did not bother with it. Each wipe was black from the bathroom and head boards and bathroom floor. We only stayed the first night. We had reserved 7 days. The staff did not care, was rude except for one young lady who was very nice and helped me get the rest of my stay canceled so that I was not charged. I will never stay here again. My family has stayed here in years past and did not have an issue. There is not enough parking for the amount of rooms. There were a crew of tree trimmers there and they had 6 trucks that took up half of the parking lot at the end where I was. I had to park at opposite end from my room. We had two little ones and could not let them play due the dirty carpet. The sheets had not been changed as well. ...read more

Family Traveling with Teens
Verified Hotel Guest from Crosby, TX
September 4, 2014
Family Traveling with Teens
2.0
Gladewater is a small town. I think this is the only hotel in town. I guess convenience is the best description.
Management was not overly friendly. Acted suspicious of everything we did. There was a free breakfast but all I saw was a couple of cereal choices. Did not eat there. Free internet didn't work.

Hotel is old. Could use some repairs in room and bathroom. They seemed stingy with towels and such. Crispy toilet paper. Hard beds. Smoke alarm was beeping when we got in our room. Called front desk. He came and took it apart and battery out. Put in dresser drawer and walked out. Ice machine was extremely slow. We stayed at this hotel in March of 2014. No improvements from then to now, August 2014. Don't think I'll try a third time. ...read more

Wesley from Gladewater, TX
March 21, 2014
1.0
Close to where I was
Ran down dirty

They raised there rates after I booked two nights tried to get one more night they went from----
to---- and they weren't booked up so not sure why they did that so I moved to another hotel.

Couple
Verified Hotel Guest from Sweeny, TX
March 5, 2014
Couple
1.0
nothing
every thing about this hotel is a waste of time and money

hard bed ,no coffee pot in room .people were rude at front desk,t.v. was old and small could hardley see it, waste of money

Reviews of Regency Inn & Suites
(1 - 4 of 4 reviews)
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