Ramada Plaza Marco Polo Beach Resort

Ramada Plaza Marco Polo Beach Resort

Ramada Plaza Marco Polo Beach Resort Image
2 and 1/2 Star
Hotel Guest Rating: 6.1/10
19201 Collins Avenue
Miami Beach, FL 33160

Hotel Guest Rating for Ramada Plaza Marco Polo Beach Resort in Miami

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Based on 81 reviews from guests who stayed at the
Ramada Plaza Marco Polo Beach Resort
Overall Quality Score
user rating 6.1.0
6.1
Hotel Cleanliness
user rating 6.3.0
6.3
Hotel Staff
user rating 6.3.0
6.3
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 4.9.0
4.9
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Hotel Guest Reviews of the Ramada Plaza Marco Polo Beach Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Wendy from Greensboro, NC
August 30, 2015
Business Traveler
4.0
The ocean view was great
I didn't like that they had already charged my credit card before I got there and it was not supposed to do that. I didn't like that I was charged a $50 room deposit in case I damaged the room!! Never was that discussed on the web site.
Business Traveler
Mary from Jacksonville, FL
August 14, 2015
Business Traveler
5.0
That the location was good, and it was on the beach
The Parking fees
Business Traveler
Ross from Nashville, TN
July 10, 2015
Business Traveler
1.0
The only positive point is that it was on the beach.
I asked for a late checkout until 12 noon. The housekeeping staff came to my door 5 fives times trying to get me to leave. The experience was terrible they continuously interrupted the conference call I was having. I will not ever come back.
Business Traveler
Steven from Oviedo, FL
May 22, 2015
Business Traveler
7.0
Pool great, desk man great 52 yrs just had birthday May 18th....very professional and your best asset
Missing building parts, missing mismatched decorations in hallways and such, lack of direct and correct parking assistance for self parking in public places like just across the street with dedicated walking path ( I had to beat it to death to learn )
Business Traveler
Tom from Ogden, UT
March 23, 2015
Business Traveler
3.0
The view from the bar
Not having my reservation, the waiting around the general state of disrepair
Business Traveler
Paul from Ft.Pierce, FL
February 20, 2014
Business Traveler
7.0
Nice lobby, clean rooms. Fairly quiet
Beds were very hard Heat did not work, it was a bit chilly at night.

The hotel was very accomodating. When I arrived I found that Priceline had not sent over my reservations, I had 2 rooms booked for 4 nights. It was a busy valentines day/boat show weekend so hotels were all booked. Luckily I had confirmation #'s and they were able to give me the 2 rooms I requested. Unfortunatly I was charged twice, by priceline when I made the reservation and by Ramada when I checked in, they said they had no payment. I hope to get this resolved soon, as I am out ---!! ...read more

Reviews of Ramada Plaza Marco Polo Beach Resort
(1 - 6 of 6 business traveler reviews)
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