Quality Inn West Springfield

Quality Inn West Springfield

Quality Inn West Springfield Image
1 Star
Hotel Guest Rating: 6.3/10
1150 Riverdale Street
West Springfield, MA 01089

Hotel Guest Rating for Quality Inn West Springfield in West Springfield

# 5 of 13 hotels in West Springfield
Based on 39 reviews from guests who stayed at the
Quality Inn West Springfield
Overall Quality Score
user rating 6.3.0
6.3
Hotel Cleanliness
user rating 6.4.0
6.4
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 4.8.0
4.8
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Hotel Guest Reviews of the Quality Inn West Springfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Irene from West Winfield, NY
November 15, 2015
Couple
10.0
WONDERFUL stay. Staff was fabulous and helpful. I stayed for only a day... It was beyond my expectation for the price.
Couple
Verified Hotel Guest from Levant, ME
November 10, 2015
Couple
8.0
Price was reasonable Breakfast was included
A musty smell in hallways but room smelled fine.
Couple
Mary from Syracuse, NY
November 3, 2015
Couple
10.0
The staff were excellent, very nice people.
NO!
Solo Traveler
John from Rehoboth Beach, DE
September 11, 2015
Solo Traveler
9.0
The room was completely remodeled including the bathroom. HVAC and TV were new along with the furnishings.Free breakfast was good
Mattress was just OK.Staff was not real friendly.
Family Traveling with Young Children
Lesly from Cranston, RI
August 12, 2015
Family Traveling with Young Children
5.0
Mattresss were awesome
Poor breakfast
Couple
Verified Hotel Guest from Old Orchard Beach, ME
July 20, 2015
Couple
2.0
Your basic room with a bed and bath, tv internet and fridge
Had to clean the toilet before we could use it

Very basic, nothing fancy, you get what you pay for

Family Traveling with Teens
Brad from Hudson Falls, NM
June 24, 2015
Family Traveling with Teens
10.0
Room overall nice, pool ok
Beds needed upgrade like rest of room, not very comfortable to sleep on, as a matter of fact hardly slept, woke up feeling tired!
Business Traveler
Verified Hotel Guest from Houston, TX
June 10, 2015
Business Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Pownal, VT
May 18, 2015
Couple
2.0
It was easy to get to from highway
Room not ready till after 4. Room less than clean. Toilet constantly ran. Everything was unplugged. Remote batteries dead. Blanket on bed less than appealing. Nothing in the whole place looked like it had been updated in tens of years. Pool not open
Business Traveler
Zachary from Chester, SC
April 24, 2015
Business Traveler
4.0
Friendly staff
Everything was dirty and the entire hotel needs to be updated
Reviews of Quality Inn West Springfield
(1 - 10 of 20 reviews)
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