Black Swan Inn, An Ascend Collection Hotel

Black Swan Inn, An Ascend Collection Hotel

Black Swan Inn, An Ascend Collection Hotel Image
3 Star
Hotel Guest Rating: 8.5/10
435 Laurel Street
Lee, MA 01238

Hotel Guest Rating for Black Swan Inn, An Ascend Collection Hotel in Lee

# 3 of 10 hotels in Lee
Based on 21 reviews from guests who stayed at the
Black Swan Inn, An Ascend Collection Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Black Swan Inn, An Ascend Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Neal from Chicago, IL
July 22, 2016
Couple
8.0
Location. Staff were very helpful
While still pleasant, this place is feeling it's age.
Solo Traveler
Diane from Tiverton, RI
July 16, 2016
Solo Traveler
10.0
Amazing- first time I have slept 8 hours straight in years !
Couple
Verified Hotel Guest from Shrewsbury, MA
June 15, 2016
Couple
10.0
It was everything you could want and need plus more. Excellent and courteous staff.
Couple
Verified Hotel Guest from Norwalk, CT
June 3, 2016
Couple
10.0
The Swan origami towels were the coolest.Overall great experience.
Senior Travelers
Verified Hotel Guest from Farmington, NY
May 22, 2016
Senior Travelers
10.0
The Manager went out of his way to make our stay as pleasant and comfortable as possible.His friendliness and willingness to help us out with our cake needing refrigeration meant extra work for him, but he cheerfully extended himself to help us out.
No.
Couple
Samantha from Bayonne, NJ
March 22, 2016
Couple
6.0

This guest did not leave comments about this hotel.

Group Traveler
Louis from Augusta, GA
September 30, 2015
Group Traveler
10.0
location, staff, resturant
nothing
Group Traveler
Cynthia from Wheaton, MD
August 17, 2015
Group Traveler
8.0
Comfortable beds, nice view on the lakeside, adequate cold breakfast offerings.
Cost to use the kayaks was very high.
Group Traveler
Patricia from Tampa, FL
July 19, 2015
Group Traveler
8.0
staff was good and the breakfast was varied and very good.
no
Senior Travelers
Ruth from Hyde Park, MA
July 11, 2015
Senior Travelers
9.0
Location, location, location. Less than 15 minutes to Shakespeare, Tanglewood and Stockbridge. The lake is lovely. Didn't check out the beach as the weather was rainy.
There is however, construction going on out front . We paid a little extra for a lakeside room and never heard a thing.

The free breakfast was a big surprise. There was cereal, fruit, pastries, hard boiled eggs, juice and a machine to make your own waffles. We will definitely go back to the Black Swan on our next trip to the Berkshires.

Reviews of Black Swan Inn, An Ascend Collection Hotel
(1 - 10 of 14 reviews)
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