Black Swan Inn, An Ascend Collection Hotel

Black Swan Inn, An Ascend Collection Hotel in Lee

Black Swan Inn, An Ascend Collection Hotel

Black Swan Inn, An Ascend Collection Hotel Image
2 Star
Hotel Guest Rating: 7.6/10
435 Laurel Street
Lee, MA 01238

Hotel Guest Rating for Black Swan Inn, An Ascend Collection Hotel in Lee

# 8 of 10 hotels in Lee
Based on 7 reviews from guests who stayed at the
Black Swan Inn, An Ascend Collection Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Black Swan Inn, An Ascend Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Shelton, CT
January 22, 2014
Family Traveling with Young Children
9.0
Staff was friendly. Room was nice. Free breakfast.

Clean, convenient and reasonably priced option for overnight ski trip to Butternut or Catamount. Would stay again.

Couple
Verified Hotel Guest from Ponte Vedra, FL
October 24, 2013
Couple
10.0
The food was excellent in the Indian restaurant and the staff were acceptionally helpful and friendly.
NO
Couple
Ora from Haifa, Israel
October 7, 2013
Couple
8.0
Rooms
Not available sitting near the lake and couldn't go there from the hotel. Also no lobby.
Couple
Michael from Waltham, MA
September 10, 2013
Couple
10.0
I read some negative reviews of this property but they were answered by the manager in a curtious manner and he explained that the hotel was in the process of a complete renovation. The work was nearly finished and my room was brand new and beautiful.
All good!

A true bargain right now! Very nice indeed with beautiful lake veiws from the room. The Fall will be spectacular in this area. New beds and furnishings, really nice.

Family Traveling with Young Children
Katherine from Rochester, NY
August 6, 2013
Family Traveling with Young Children
1.0
Location
The priceline booking was for a Quality Inn not Black Swan; the signage on the road was covered by plastic; and grounds were not maintained. The booking confirmed an outdoor pool; but the pool was a sinkhole and I overpaid - direct booking cheaper

The hotel is under renovation and while our room had been renovated the sliding door did not close properly which was a major safety concern. The air conditioning unit when turned on released a mildew odor. As such, we could not use it during our stay. The door to the bathroom did not close. Overall, the hotel needs to address many interior issues as well as exterior issues. ...read more

Family Traveling with Young Children
Paul from Syosset, CT
June 3, 2010
Family Traveling with Young Children
9.0
Right on the lake, walk to lake beach, swimming pool great and while the room was a bit shabby, the beds were comfortable...nice pillows and duvet cov
Reviews of Black Swan Inn, An Ascend Collection Hotel
(1 - 6 of 6 reviews)
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