Prestige Rocky Mountain Resort Cranbrook

Prestige Rocky Mountain Resort Cranbrook

Prestige Rocky Mountain Resort Cranbrook Image
3 and 1/2 Star
Hotel Guest Rating: 8.6/10
209 Van Horne Street South
Cranbrook, BC V1C 6R9

Hotel Guest Rating for Prestige Rocky Mountain Resort Cranbrook in Cranbrook

# 6 of 15 hotels in Cranbrook
Based on 10 reviews from guests who stayed at the
Prestige Rocky Mountain Resort Cranbrook
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the Prestige Rocky Mountain Resort Cranbrook

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Nickolas from Kamloops, Canada
August 20, 2015
Solo Traveler
10.0
Nice large room with very comfortable bed. Staff was very friendly, going out of their way to provide help whenever needed.

A quality property, with great amenities including on site restaurant and coffee bar. Nicest hotel in Cranbrook by far.

Couple
Doug from Calgary, Canada
August 21, 2013
Couple
2.0
Good location. Fairly new
The air conditioning did little to cool the room. Very bad. Ricks the eatery attached to the hotel. ( normally a decent place to dine ) was pathetic. Ordered a steak well done and it came out dripping blood red.

Overall. Should have been great. Wasn't. Have stayed a number of times in this and sister accommodations. This was my last. Staff very cool and standoffish. No way to run a hotel

Group Traveler
Shane from Nelson, Canada
June 24, 2013
Group Traveler
8.0
The staff was very polite and the room was cleaner than the average.
A continental breakfast is fairly standard in hotels of this quality and especially within the region. The lack of a continental breakfast will definitely be an influence on whether or not I book here again.

1)Efficiently spaced yet slightly tight rooms. 2)Very clean rooms. 3)No continental breakfast. 4)Lots of free parking. 5)Staff was extremely polite. Much better than expected for a smaller centre and better than many large hotels we have stayed at(Delta, Fairmont, etc...) 6)We did have to phone the front desk at 1:45am to ask them to speak with the occupants of the room above us about noise level (they were bouncing balls on the floor). - The situation was handled quickly. 7)Large fitness facility. 8)Up to date business centre. 9)WiFi was satisfactory. 10)Got an excellent rate with Priceline and would stay again for the same but not for the private website posted nightly rate. ...read more

Family Traveling with Teens
Kristen from Elizabeth, CO
August 12, 2012
Family Traveling with Teens
8.0
Comfortable.
Our room view was of the train tracks and we could hear train noises. We could also hear sounds from other rooms.

Rooms were large. The staff was friendly.

Couple
Charmaine from Coaldale, Canada
May 28, 2012
Couple
9.0
This hotel is just great quality from beginning to end.
The Hot Tub closed at 10 pm If it is just for everyday chemical checks and maintenance it should be later to allow guests to enjoy the facility .

Everything was exactly as described and the hotel exudes quality in all areas. Staff were extremely accommodating and friendly.Our only disappointment of our stay was that we were travelling on motorcycles and had had a chilly ride and were looking forward to a soak in the hotels Hot Tub ( one of the reasons we chose the hotel) but it closed at 10 pm every night and by the time we checked in, changed and had dinner it was going to be closing....10 seems early for travelling guests looking to relax in the evening .... But other than that our experience was excellent. ...read more

Reviews of Prestige Rocky Mountain Resort Cranbrook
(1 - 5 of 5 reviews)
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