Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay in Monterey

Portola Hotel & Spa At Monterey Bay

Portola Hotel & Spa At Monterey Bay Image
4 Star
Hotel Guest Rating: 8.5/10
2 Portola Plaza
Monterey, CA 93940

Hotel Guest Rating for Portola Hotel & Spa At Monterey Bay in Monterey

# 5 of 63 hotels in Monterey
Based on 400 reviews from guests who stayed at the
Portola Hotel & Spa At Monterey Bay
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Portola Hotel & Spa At Monterey Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from New York, NY
July 20, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from West Sacramento, CA
July 18, 2014
Business Traveler
8.0
Location cant be beat, right in the heart of downtown. Close to Fisherman's Warf and Cannery Row and the bike paths and Aquarium. We requested a quiet room and they accommodated very well.
Room was very clean, great bed and big flat screen TV. Room was in need of some updating. Some paint chipping. Self parking was 17.00 per day.

Would definitely stay here again if the price is right.

Couple
Verified Hotel Guest from Fresno, CA
July 8, 2014
Couple
10.0
Location was great. Walk to everything -- Fishermen's Wharf, beach, restaurants.
Restaurant wait staff was not up to standards. Food was very good.

No air conditioning in the room, so you have to count on the cool ocean breeze.

Couple
Humberto from Daly City, CA
July 8, 2014
Couple
6.0
The location. Near downtown and also near the fisherman's wharf.
Noisy. The walls are very thin. You can hear everything going on outside. No free WIFI in the rooms. Cheaper hotels have them but a 4 star hotel doesn't?

If it wasn't for the location, i would not stay at this hotel/

Couple
Richard from San Francisco, CA
July 3, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from San Jose, CA
July 3, 2014
Family Traveling with Teens
5.0
The location was nice, close to restaurants and the wharf
I don't think it was worth the cost. I've stayed at cheaper and had a better experience.. Dirty cups, pillow cases, spiders in the shower. FOR the price that's not ok.
Senior Travelers
Verified Hotel Guest from Clarendon Hills, IL
July 2, 2014
Senior Travelers
10.0
LOCATION! It was awesome! The hotel is located in a plaza adjacent to Monterey's Fisherman's Wharf and adjacent to downtown Monterey.
Everything about the hotel was perfect.

First of all, this hotel is gorgeous both outside and in. The rooms are sunny with an entire wall of floor to ceiling window which can be privatized by hurricane-type shutters that still let fresh air flow in. The location cannot be beat if touring Monterey's wharf, cannery row, kayaking and downtown. All just steps away. The staff is friendly and helpful, and the pubic spaces are spacious and beautiful. It was a beautiful three-day experience. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Sacramento, CA
July 1, 2014
Family Traveling with Young Children
10.0
The staff was incredibly friendly and the room was immaculate.
Couple
Verified Hotel Guest from Val De Vie, South Africa
June 30, 2014
Couple
7.0
Cleanliness, free cookies at check in and position
Charge for parking $17 per night an no free internet in room.

Hotel in good position but rooms facing back walkway are noisy

Family Traveling with Young Children
Francine from Antelope, CA
June 30, 2014
Family Traveling with Young Children
8.0
They have a large round pool that is 3 1/2 feet deep throughout and is perfect for children. Great location!

Friendly staff. Easy access to the trolley. Very friendly staff.

Reviews of Portola Hotel & Spa At Monterey Bay
(1 - 10 of 114 reviews)
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