PORTOLA HOTEL AND SPA

PORTOLA HOTEL AND SPA

PORTOLA HOTEL AND SPA Image
4 Star
Hotel Guest Rating: 8.3/10
2 Portola Plaza
Monterey, CA 93940

Hotel Guest Rating for PORTOLA HOTEL AND SPA in Monterey

# 5 of 65 hotels in Monterey
Based on 593 reviews from guests who stayed at the
PORTOLA HOTEL AND SPA
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the PORTOLA HOTEL AND SPA

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Edward from Indian Creek, IL
July 25, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
David from Whittier, CA
July 22, 2016
Family Traveling with Young Children
6.0
Location was great. We enjoyed the pool too even though it had a very strong odor.
Room service was awful. Hotel was under construction and was very outdated. Beds were uncomfortable. The outside traffic was loud all through the night.
Couple
Verified Hotel Guest from Palos Verdes Peninsula, CA
July 22, 2016
Couple
9.0
We've stayed here many times before, and will continue to stay here. The location and staff are excellent. The rooms are large, clean and comfortable--the beds are firm and the bed linens are very nice. Breakfast in the hotel restaurant is great!
The bathroom counter was large and attractive, but too high for me to use comfortably (I am a 4'11" woman). Our room was over an area where people walked and conversed--they were not doing anything inappropriate, but it was noisy.
Family Traveling with Young Children
Verified Hotel Guest from Madera, CA
July 20, 2016
Family Traveling with Young Children
8.0
Room was clean, central location to downtown Monterey.
Pool closes early, the noise from the bars travels through the garden's glass roof and can bother you if you're trying to go to bed early (our room was on the third floor crossing the bridge from the main building).
David from Fairbanks, AK
July 18, 2016
6.0
Very dissappointed hotel was under construction and we were not told. I will not use your service again.
Couple
Tania from San Marcos, CA
July 18, 2016
Couple
2.0
Location
Staff was unfriendly. Parking was horrible. Certainly not a 4 star. Room facing construction and they started pounding early in the morning. Should warn all customers and give them options to relocate to more quiet sections. Pool was very small.
Couple
Verified Hotel Guest from Halifax, Canada
July 14, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Oakland, CA
July 12, 2016
Family Traveling with Young Children
3.0
Location
Parking is confusing and the house keeping knocking on your door early in the morn like 9am.
Family Traveling with Young Children
Verified Hotel Guest from Novato, CA
July 9, 2016
Family Traveling with Young Children
9.0
Location was fantastic. Rooms were a decent size and everyone was very friendly.
Couple
Verified Hotel Guest from Windsor, CA
July 9, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Reviews of PORTOLA HOTEL AND SPA
(1 - 10 of 173 reviews)
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