Playa Caracol Hotel & Spa

Playa Caracol Hotel & Spa in Boca Del Rio

Playa Caracol Hotel & Spa

Playa Caracol Hotel & Spa Image
5 Star
Hotel Guest Rating: 7.8/10
Avenida Mocambo 526
Veracruz 94293

Hotel Guest Rating for Playa Caracol Hotel & Spa in Boca Del Rio

# 1 of 14 hotels in Boca Del Rio
Based on 33 reviews from guests who stayed at the
Playa Caracol Hotel & Spa
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.6.0
8.6
Check Rates and Availability at the Playa Caracol Hotel & Spa
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Playa Caracol Hotel & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Patricia from Islamorada, FL
June 15, 2014
Business Traveler
8.0
The hotel is beautiful, nicely set up. Rooms and public spaces are clean and welcoming.
The restaurant has a nice menu, although one day there was no chef/cook. My only complaint is with their administrative practices. See my comments below.

At checkout I asked for my consumption receipts or a breakdown of my expenses, as I was on a business trip. Beware! They said they didn't have them, and even after many email exchanges, I was never able to obtain them. As a result, I was unable to obtain reimbursement. They kept apologizing and saying they couldn't find them. Pity because I thoroughly enjoyed everything else. Business travellers need to make sure they tell the hotel in advance if they need their receipts or a detailed statement. ...read more

Reviews of Playa Caracol Hotel & Spa
(1 - 1 of 1 review)
Check Rates and Availability at the Playa Caracol Hotel & Spa
   

graphical calendar interface

graphical calendar interface


dg