Peninsula Excelsior Hotel

Peninsula Excelsior Hotel in Singapore

Peninsula Excelsior Hotel

Peninsula Excelsior Hotel Image
3 Star
Hotel Guest Rating: 6.7/10
5 Coleman Street
Marina Bay 179805

Hotel Guest Rating for Peninsula Excelsior Hotel in Singapore

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Based on 10 reviews from guests who stayed at the
Peninsula Excelsior Hotel
Overall Quality Score
user rating 6.7.0
6.7
Hotel Cleanliness
user rating 6.5.0
6.5
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 5.0.0
5.0
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Hotel Guest Reviews of the Peninsula Excelsior Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Chicago, IL
August 16, 2013
Couple
6.0
When booking at this property, request a room in the Excelsior tower. It is the newer of the two towers, the cleaner of the two, and the more spacious. Don't go to the Penninsula tower - filthy, old, cramped.
The staff is generally surly and is always working with their hand out for a tip. They think American/Western tourists will settle for substandard facilities and service

This would be better classified as a low rent back-packers hostel or tour-operators' haven. It does not deserve the stars published. PERIOD

Couple
Verified Hotel Guest from Chicago, IL
August 11, 2013
Couple
3.0
It is very convenient for all things Singaporean - the MRT, the Esplanade, Little India, Chinatown, etc.
Dirty bathrooms and incompetent staff. I had to buy a bottle of Chlorox spray bathroom cleaner to get rid of the mold and mildew in the bathroom. And God forbid you should ask the staff for help - seemingly unable to answer even the easiest question.

For the money they are charging, I expected much more. Very VERY disappointed.

Reviews of Peninsula Excelsior Hotel
(1 - 2 of 2 traveling as couple reviews)
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