Park Lane Hotel

Park Lane Hotel

Park Lane Hotel Image
4 Star
Hotel Guest Rating: 7.9/10
36 Central Park South
New York, NY 10019

Hotel Guest Rating for Park Lane Hotel in New York City

# 20 of 240 hotels in New York City
Based on 76 reviews from guests who stayed at the
Park Lane Hotel
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Park Lane Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Eureka, MO
November 14, 2015
Couple
8.0
Location and room size (quite large compared to other NYC hotel rooms.)
Air unit was not working properly and didn't like that we had to call someone to bring us ice. It took over 30 minutes to get the ice delivered.
Family Traveling with Young Children
Marcio from Rio De Janeiro, Brazil
October 22, 2015
Family Traveling with Young Children
5.0
the location
The rooms corridor on the floors are sinistrous.The rooms doesnt have Frigobar.
Couple
David from Hughesville, PA
October 4, 2015
Couple
9.0
the location is great!
The rooms could be a little more updated.
Solo Traveler
Jessica from Longmeadow, MA
September 30, 2015
Solo Traveler
10.0
Location service price and room
Couple
David from Huntington Beach, CA
September 10, 2015
Couple
10.0
Rooms were very nice and very comfortable. We were lucky enough to get a room with a view of city and park! Breakfast was included and it was a very delicious buffet! Another great amenity this hotel offers happy hour everyday from 5-7 w/food, excellent!
There was nothing we didn't like. Staff was extremely accomodating and very friendly!
Couple
Derek from Miami Beach, FL
June 22, 2015
Couple
10.0
Beautiful room, comfy bed, perfect location, most helpful staff, perfect!
Couple
Verified Hotel Guest from Guangzhou, China
March 25, 2015
Couple
10.0
location, room size
no coffee machine, water and the hot water machine are the only inconvenience
Business Traveler
Richard from Gastonia, NC
March 9, 2015
Business Traveler
8.0
Location and staff were great!!!!
$30 media charges for internet use!!
William from Phoenix, AZ
March 2, 2015
8.0
It's a fairly swanky place, right on Central Park South next to the Plaza, and right next to a subway entrance. There's a decent evening buffet -- free --in a spectacular room looking over the park each evening.
Despite the buffet, in other ways the place was chintzy. The mandatory resort or whatever fee was $33!! Those things should be illegal.

It was irritating there were no coffee makers in the rooms. They sold coffee in one place downstairs, but always a (very slow) line. And it was super cold that week, so going out for coffee wasn't fun. All in all, just having a cup of coffee each morning was a big pain. All the more ridiculous because of that absurd $33 mandatory fee.

Couple
Verified Hotel Guest from Algonquin, IL
February 25, 2015
Couple
8.0
Perfect location
$--- a night for the smallest room I've ever stayed in. Also, there is a $30 a day mandatory fee that they charge you for wifi. And we spent $--- for two people at breakfast.
Reviews of Park Lane Hotel
(1 - 10 of 22 reviews)
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