Omni Chicago Hotel

Omni Chicago Hotel in Chicago

Omni Chicago Hotel

Omni Chicago Hotel Image
4 and 1/2 Star
Hotel Guest Rating: 8.4/10
676 North Michigan Avenue
Chicago, IL 60611
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Hotel Guest Rating for Omni Chicago Hotel in Chicago

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Based on 513 reviews from guests who stayed at the
Omni Chicago Hotel
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Omni Chicago Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Kimberly from Peoria, IL
September 10, 2014
Group Traveler
10.0
Location was fabulous. Hotel staff was great and the rooms were clean. Bar was fun too!
The elevators were a little confusing and there was no price sheet with the food and drinks in the room. All minor items.
Business Traveler
Verified Hotel Guest from Waterford, CT
September 9, 2014
Business Traveler
10.0
room was large ; booked a superior room and they gave me a junior suite
free wifi would make it more business compatible

nice hotel

Couple
Verified Hotel Guest from Ponte Vedra Beach, FL
September 9, 2014
Couple
7.0
Location is great. Room size and comfortability - very good.
The food is terrible. The room service food was horrendous. Worst room service food ever. For example, the caesar salad was uneatable. Give the staff cooking lessons. If the Omni is going to charge sky high room service prices, provide comparable food.
Group Traveler
Heather from Rockton, IL
September 9, 2014
Group Traveler
10.0
It was convenient, staff was friendly, and it was a suite, which I wasn't expecting!
I wish the doors between the living room/bedroom blocked more light.
Business Traveler
Peter from Prairie Village, KS
September 8, 2014
Business Traveler
9.0
good size rooms, very helpful front desk staff

well situated, quiet, well insulated windows and helpful staff,all a 4 star hotel should be

Tiffany from Mchenry, IL
September 7, 2014
7.0
Location, view, house keeping 2x per day
Little bit of mold in bathroom, hubby told front desk and concierge that it was out 10th anniversary and no acknowledgement...we celebrate in Chicago every year and every hotel has done something nice for us, not this one

Beds super comfy, loved bar & service, were able to enjoy the pool and jacuzzi was nice

Couple
John from Pelham, NY
September 7, 2014
Couple
7.0
Location and view from room. Clean. Comfortable bed. Nice staff. Comfortable room layout.
Carpet had wrinkles; it needed to be retacked. Took 2 elevators to get to the hotel rooms. Room had convenient layout but I wouldn't call it a suite.

Loved turn down service. Staff was very friendly. Pool and exercise area were great. View from our room was amazing.

Couple
Roderick from Jonesboro, GA
September 6, 2014
Couple
6.0
The location of the hotel is great. The staff was friendly.
Internet and valet parking is very expensive.
Couple
Verified Hotel Guest from Chicago, IL
September 5, 2014
Couple
9.0
Staff Location Property design and maintenance
Room was clean and well maintained but the design and decor was a bit dated relative to the rest of the hotel.

Staff = terrific. Location = perfect. Restaurant breakfast buffet was delicious and served in a beautiful locale.

Couple
Ryan from West Bloomfield, MI
September 4, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Omni Chicago Hotel
(1 - 10 of 200 reviews)
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