Occidental Grand Punta Cana - All Inclusive

Occidental Grand Punta Cana - All Inclusive in Punta Cana

Occidental Grand Punta Cana - All Inclusive

Occidental Grand Punta Cana - All Inclusive Image
3 Star
Hotel Guest Rating: 4.0/10
Calle Friusa Arena Verde 125
Punta Cana
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Hotel Guest Rating for Occidental Grand Punta Cana - All Inclusive in Punta Cana

# 11 of 70 hotels in Punta Cana
Based on 5 reviews from guests who stayed at the
Occidental Grand Punta Cana - All Inclusive
Overall Quality Score
user rating 4.0.0
4.0
Hotel Cleanliness
user rating 5.0.0
5.0
Hotel Staff
user rating 5.0.0
5.0
Location of Hotel
user rating 6.6.0
6.6
Hotel Dining
user rating 4.3.0
4.3
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Hotel Guest Reviews of the Occidental Grand Punta Cana - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Danielle from Philadelphia, PA
May 29, 2014
Group Traveler
5.0
I liked that the hotel had several different bars. I like that the beach was close to the hotel. The staff were nice.
The hotel did not have free WiFi. You had to pay $4.00 for 15mins of WiFi, $7.00 for 30mins, $12 for 1hr...etc. The TV in my room was old. Housekeeping did not provide wash clothes daily.
Group Traveler
Rebecca from Omaha, NE
January 21, 2014
Group Traveler
2.0
The food at the buffet was pretty good. The landscaping was nice. The employees doing the landscaping and working at the buffet were the only redeeming quality.
The staff was not friendly at all!!! Terrible terrible terrible customer service. Also, it is very boring. Not very many activities for young people. They are not accommodating whatsoever. Interenet was $25 for 25 hours! Pricey!!

I am disabled and using a mobility scooter and they gave us dinner reservations in two of the restaurants that are on the upper level, with no elevator. We also wanted two of our local friends to come stay with us, and were willing to pay ANY PRICE to book them in, and they would NOT allow it. They even had a security guy follow us around all night to make sure we did not try to sneak them in. we are licensed professionals and did not appreciate being followed around like criminals. We made complaints about several very rude staff-front dest employees-Emely, Francisco, Security staff Bello, and guest services Israel. There were cockroaches running around our bathroom. None of the staff were friendly at all. They NEVER smiled or said hello. I have stayed at two other resorts in Bavaro, and the staff were AMAZING. In the lobby bar, you had to wait at least 10 minutes to get a drink. I will never ever ever ever stay here again, and would not recommend it to my worst enemy. And the better resorts are really not that much more. Go Barcelo!! You will not be disappointed by spending the extra money! It was also very very boring. No young, single people. The review said it was for young, fun people. Not true at all!!!! ...read more

Couple
Marcel from Taboao Da Serra, FL
November 25, 2012
Couple
3.0
A 3 star hotel with old roons and poor service.
The staff are hude and the room was very very old.

The hotel have a huge space in the cost of Punta Cana , but the room is the worst I ever stay in a 3 star and the staff are very bad.

Solo Traveler
Moe from Cedar Falls, IA
June 19, 2012
Solo Traveler
3.0
The grounds were nice. However the room was horrible.

This hotel was not what I expected. When I opened the door to the room, I was disgusted. I was happy that I only needed the room for the one night and was moving on to another hotel. The bed was not clean, and bathroom was even worse. Do not stay here.

Couple
Rachael from Sharpsburg, GA
May 13, 2010
Couple
7.0
Pools/beach.
Pushy vendors and hard sell for their club.
Reviews of Occidental Grand Punta Cana - All Inclusive
(1 - 5 of 5 reviews)
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