Now Jade Riviera Cancun - All Inclusive

Now Jade Riviera Cancun - All Inclusive in Riviera Maya

Now Jade Riviera Cancun - All Inclusive

Now Jade Riviera Cancun - All Inclusive Image
4 Star
Hotel Guest Rating: 8.8/10
Unidad 26 Mz. 20 Lote 1-1 Sm.3
Puerto Morelos 77580
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Hotel Guest Rating for Now Jade Riviera Cancun - All Inclusive in Riviera Maya

# 13 of 344 hotels in Riviera Maya
Based on 9 reviews from guests who stayed at the
Now Jade Riviera Cancun - All Inclusive
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Now Jade Riviera Cancun - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Morrisville, NC
July 25, 2013
Group Traveler
6.0
The Pools and room
The hours of the pool areas, and the food was not up to standard.

The staff did not follow up with things as noted. We were supposed to get Champagne and other ammenities in our room the first day. The night before we left I mentioned that we never got them, so they send the stuff up to our room that night. Our refrigerator was filled up less and less with every passing day. The food was some what good, but the service was average at best. The local vendors sponsored by the resort were very high priced. To the point it was insulting. I will not return to this resort. ...read more

Group Traveler
Amy from Charlottesville, VA
January 6, 2013
Group Traveler
9.0
The staff made our vacation unbeatable. This place was amazing from the second we arrived to the moment we left.
There were only minor imperfections not even worth mentioning.
Couple
Robyn from Myrtle Beach, SC
February 8, 2012
Couple
10.0
the hotel was beautiful, clean and the service was outstanding! we enjoyed every bit of our stay.
the pools were a little cold and the minibar didnt have much in it.

We loved Now Jade! The hotel was beautiful and the staff was amazing. The food overall was good except the lunch restaurant Castaways was a little disappointing. No issues with our room or housekeeping. We throughly enjoyed our stay and would stay there again!

Couple
Jody from Chicago, IL
August 25, 2011
Couple
9.0
Everything we expected. Great room, great food, great pool/beach. Being there in the off season was ideal to avoid crowds.
The selection of tequila and Mexican beer was disappointing. We aren't big on booze, but like more options.

Hidden gem! If you want to be away from the tourist areas like Cancun or Playa De Carmen, then Now Jade is ideal. Outside a small fishing village, you can get a real sense of Mexico. If you want to leave the resort that is. The rooms and common areas are great, pols and beach are phenomenal, and the options for food are plentiful. I would definitely recommend this resort to friends and family. ...read more

Family Traveling with Teens
Georgia from Watkinsville, GA
July 21, 2011
Family Traveling with Teens
10.0
The beach and ocean were spectacular. The staff was wonderful.
Check in procedure was confusing.
Couple
Tadd from Brooklyn, NY
May 14, 2011
Couple
8.0
Location & food was great.
Seemed to be always out of top shelf.
Couple
Jay from Woodinville,WA
January 4, 2010
Couple
9.0

The main dining room, Festivals, is really quite good for a buffet style. There are essentially four other reservation restaurants included. We found the food about the same quality as the buffet and except for the table side service, not really offering any better quality. The snack bar is good during the day and OMG, the drinks just flow. No limit and you can ask for any quality of liquor you desire. ...read more

Couple
Sonia from Noblesville,IN
January 4, 2010
Couple
9.0
It was nice that the hotel was separated into a family side and then an adults only side. It was very beautiful there.
It would have been nice if you were able to eat at the restaurants without a reservation.

Overall, the hotel was fantastic. I would recommend it to anyone taking a trip to Riviera Maya. The staff was very helpful and friendly, the food was pretty good, and the location was excellent.

Reviews of Now Jade Riviera Cancun - All Inclusive
(1 - 8 of 8 reviews)
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