Hotel Guest Rating: 7.8/10
Calle Zazil Ha No. 118 Playa Norte
Isla Mujeres, QR 77400
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage.Zazil Ha restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar. ...read more
Na Balam Amenities
- Air conditioning
- Airport shuttle (surcharge)
- Babysitting/child services
- Bicycle rental
- Currency exchange
- Family rooms
- Free WiFi
- Non-smoking rooms
- Outdoor pool (all year)
- Restaurant (buffet)
- Restaurant (à la carte)
- Safety deposit box
- Swimming pool
- Tour desk
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Hotel Guest Reviews of the Na BalamOur hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
July 23, 2011
The location was excellent, yet this hotel was pricey and even though it was a simple room with a great view to the beach, all the other negative experiences would make us not return. The staff at the restaurant was arrogant and inattentive , (meals were $). The beds were as hard as sleeping on concrete, and I got bitten by bed bugs.
March 11, 2011
I think that the beach and bar are by far the best features of this hotel. The hot water also worked well which is nit always the case in Mexico. However the doors (both main and porch)had issues and were not of high quality. Also, one of my windows above the sink lacked curtains, limiting privacy. If only the staff would have been more friendly and attentive I may have given higher marks. The doors really should be fixed to. ...
October 29, 2010
The Na Balam is a very private resort. I loved the beach area and its secluded space. I wish we had WiFi in the room as the mosquitoes ate me alive in the common area where the connection is located. If you stay here, you may want to think about renting a moped or golf cart as it's a short hike to places you want to visit. I found the walk pleasant after a big meal, though.
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