Moon Palace Golf & Spa Resort - All Inclusive

Moon Palace Golf & Spa Resort - All Inclusive

Moon Palace Golf & Spa Resort - All Inclusive Image
4 and 1/2 Star
Hotel Guest Rating: 7.7/10
Carretera Cancun-Chetumal Km 340
Cancun 77500
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Hotel Guest Rating for Moon Palace Golf & Spa Resort - All Inclusive in Cancun

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Based on 10 reviews from guests who stayed at the
Moon Palace Golf & Spa Resort - All Inclusive
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Moon Palace Golf & Spa Resort - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(1) | Traveling as Couple(8)
Solo Traveler
Renea from Willow Grove, PA
August 17, 2015
Solo Traveler
7.0
It had beautiful scenery
It was dirty and the food horrible
Couple
Verified Hotel Guest from Omaha, NE
June 27, 2015
Couple
8.0
The food was superb along with treatment from emloyees.
The closer i was to the beach, the more i tasted vomit in my throat. The seaweed on the beach was horrendous and the wait time to do anything wasted half my vacation. Front desk took 45 min to answer the phone and the only english chanels were golf & E!
Couple
Verified Hotel Guest from Gilroy, CA
June 15, 2015
Couple
2.0
food was good waiters were helpfull
beach was full off crap full of sea weed and it is going to stay that way for years beware if you looking for sandy beaches not moon palace,Desk help was useless always trying to sell you something, cab service was con job,
Couple
Jennifer from Allen, TX
May 22, 2015
Couple
10.0
The amenities were fantastic. Because the three sections of the resort offer such a wide-range of options, one will never get bored. The food was delicious! Plus, we ventured into the hotel zone to the sister resorts which were also wonderful.
The beach / water is not as pretty as the beach / water at hotels in the hotel zone. This was to be expected though.
Couple
Kenneth from Hixson, TN
May 9, 2015
Couple
10.0
Everything!!!!!
Couple
Nicholas from Bradenton, FL
March 31, 2015
Couple
7.0
Activities
Beach wasn't good. Food not the best. Room was noisy and not very clean. Check in took a lot longer than it should.
Verified Hotel Guest from Aurora, CO
February 12, 2015
9.0

This guest did not leave comments about this hotel.

Couple
Rosemary from Boyd, TX
January 14, 2015
Couple
9.0
Loved the hotel and staff...awesome
Wishing it had better beach
Couple
Susan from Auburn, MI
February 14, 2011
Couple
9.0
Very friendly and helpful staff.
Selling of time share.

Beautiful hotel, friendly staff and good security.

Couple
Lisa from Chesterfield,MO
February 24, 2009
Couple
6.0
Nice location with walkable beach.
Average food quality, showed signs of age.

Moon Palace was in a convenient location while feeling away from the hotel zone. It sat on a nice walkable beach and the grounds were exceedingly large. All aspects of the staff was friendly. It was in good shape but is showing signs of aging (paint chipping, pool wear, grout failing). Food was not anything above average all-inclusive. A nice resort but there are others that impress us more. ...read more

Reviews of Moon Palace Golf & Spa Resort - All Inclusive
(1 - 10 of 10 reviews)
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