Mercury Grand Hotel

Mercury Grand Hotel in Poughkeepsie

Mercury Grand Hotel

Mercury Grand Hotel Image
2 Star
Hotel Guest Rating: 5.0/10
2170 South Road Rt 9
Poughkeepsie, NY 12601

Hotel Guest Rating for Mercury Grand Hotel in Poughkeepsie

# 8 of 9 hotels in Poughkeepsie
Based on 57 reviews from guests who stayed at the
Mercury Grand Hotel
Overall Quality Score
user rating 5.0.0
Hotel Cleanliness
user rating 5.3.0
Hotel Staff
user rating 6.1.0
Location of Hotel
user rating 7.2.0
Hotel Dining
user rating 3.8.0
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Hotel Guest Reviews of the Mercury Grand Hotel

Our hotel ratings and reviews are from real hotel guests. ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. does not allow site visitors to post unsolicited hotel reviews.
William from Watertown, NY
January 1, 2014
Not enough outlets in the room, the lobby ceiling was leaking water

Older property in excellent location. A lot of personal history for me, I've been to a lot of weddings and reunions there. Hope the new owners are a big success they are trying very hard.

David from South Windsor, CT
December 29, 2013
Very affordable, nice accomodations
Hot breakfast was a bit of a let down...but still nice to have available for free.

I would definitely stay again and recommend

Michelle from Brooklyn, NY
November 15, 2013
The location
Room was not clean,telvision poor service, very bad services, breakfast was cold and left over was served to the guests, overall it was bad.

Understaff, no management was not available. Front desk staff were unreliable teenagers, could not help with complaints

Verified Hotel Guest from Raeford, NC
October 23, 2013
Not much
It was't the cleanest room I have been into they had very few tv channels to watch everything we left the room we couldn't get back in had to go to the office to get back in
Family Traveling with Young Children
Keshia from Valley Stream, NY
October 23, 2013
Family Traveling with Young Children
The close proximity to my child's college, as well as the close proximity to restaurants and shops.
My printed reservation and what the hotel actually had was completely different; the boxspring on the bed was torn; the television picture was cloudy and the room did not smell fresh.

The hotel needs serious modernization.

Parveen from Poughkeepsie, NY
October 21, 2013
the staff was courteous and polite

Its a good place for the money. but the staff is very good specially in the dining area, as she helped my handicap son with making his breakfast plate. The front desk responded and addressed all my concerns. overall I would recommend them more than many of the hotels in the area I stayed with

Senior Travelers
Francis from Menasha, WI
October 1, 2013
Senior Travelers
sep letter to follow

terrible - worst I have seen in over 50 years of travel

Catherine from Smithtown, NY
September 26, 2013
nice lobby; breakfast included; room was generally clean.
bedspreads had stains; saw ripped curtain as we pulled up: there were no rips in the curtains in our room. No elevator. we tried to check in at 3:15 pm but were told that our room was not ready. No one @ desk @10:45 the next day til she came with food
Verified Hotel Guest from Port Washington, NY
September 25, 2013
The included buffet breakfast was very good!
Cracks and water stains on the ceiling. Loud music till late at night. Also, the sign outside was almost impossible to see.

We would not stay there again.

Verified Hotel Guest from Brooklyn, NY
September 3, 2013
location is good; benefit is having a full breakfast
bar was fairly run down; not what I'd expect from 2-3 star hotel with nice lobby photos. Rooms smelled musty.

hotel was a bit more run down that expected given the photos and star levels. Rooms are comparable to those of a cheaper motel, not a hotel property. Hotel bar is shabby. Hotel breakfast was better than what you'd get at motels. Bathrooms were clean - nicer than motel quality.

Reviews of Mercury Grand Hotel
(11 - 20 of 31 reviews)
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