Mercure Sydney Potts Point Hotel

Mercure Sydney Potts Point Hotel

Mercure Sydney Potts Point Hotel Image
4 Star
Hotel Guest Rating: 7.3/10
226 Victoria Street, Potts Point
Potts Point, Sydney

Hotel Guest Rating for Mercure Sydney Potts Point Hotel in Sydney

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Based on 3 reviews from guests who stayed at the
Mercure Sydney Potts Point Hotel
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 6.7.0
6.7
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Mercure Sydney Potts Point Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(2) | Group Traveler(1)
Solo Traveler
Verified Hotel Guest from Northridge, CA
March 16, 2014
Solo Traveler
4.0
Once I had advised the Front Desk staff that the standard of room offered was closer to a motel than a 4 1/2* hotel, I was told they were "fully booked" and there was nothing else available. Eventually moved to a new room, but 3* at best!
The rooms are in a terrible state physically, the furniture, carpet, curtains, lightshades, and bathroom all worn, cracked, dirty, mouldy, rushed, broken and in various states of disrepair. Location is OK if you want to stay in the Cross.

This is NOT a 4 1/2 * hotel by any standard. Even the more-recently re-furbished rooms (which I was eventually given) are 3* at best. It is not acceptable to claim they are a 4 1/2* hotel with the room I was given - its a bait and switch! BE WARNED! For an extra $20 you can stay in a true 5* hotel and not ever have this issue arise - its a far better investment!

Group Traveler
Verified Hotel Guest from Newmarket, Canada
March 4, 2014
Group Traveler
8.0
Security was very good as u had to have a room key to access your floor as well as your room.
Entry of the hotel was very dark with no one in sight. Intimidating on arrival, Reception in on 2nd level.

Hotel was clean, staff well informed and obliging. Could have used more towels but reception was good for requesting more.

Solo Traveler
Verified Hotel Guest from Maumelle, AR
July 21, 2013
Solo Traveler
10.0
The room was clean and there was a private bathroom and it very close to different shops and food.
The room was a little small for the price
Reviews of Mercure Sydney Potts Point Hotel
(1 - 3 of 3 reviews)
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