Hotels in Madrid
Mercure Madrid Santo Domingo
Mercure Madrid Santo Domingo
Hotel Guest Rating: 6.0/10
Plaza De Santo Domingo, 13
Mercure Madrid Santo Domingo
The Mercure Santo Domingo is a 5-minute walk from Gran Via Avenue and Santo Domingo metro station. It features stylish rooms and a rooftop swimming pool, open from June to September.All rooms at the Santo Domingo have free Wi-Fi, air conditioning, a safe and a satellite TV. Each is individually and distinctively decorated, and has a private bathroom.The on site restaurant, Sandó, offers a diverse menu, consisting of traditional Spanish dishes. Guests can also enjoy the café-bar and buffet breakfast, where gluten-free products are available on prior request.Other facilities at the Madrid Santo Domingo include car rental and private parking, as well as airport transportation for an additional fee. Free Wi-Fi is available in public areas.The Mercure Santo Domingo is just over a quarter mile from the lively Sol district, where there is a range of bars, cafes and restaurants. The Prado Museum and Retiro Park can be reached in 20 minutes by metro. ...read more
Mercure Madrid Santo Domingo Amenities
- Free Wi-Fi
- On-site Parking
Please note that the seasonal swimming pool is on the roof, which is accessible via an elevator and some stairs.The swimming pool is open from June to September.
Hotel Guest Reviews of the Mercure Madrid Santo DomingoOur hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
December 2, 2010
Other than the location, this hotel was a disappointment. While we didn't use any of the common facilities, our hotel room was small, the safe was difficult to use, the WiFi was not working, there was mold in the shower, and we had to open windows to keep the room cooler.
December 1, 2010
Family Traveling with Young Children
Hotel centrally placed with tiny rooms. I ordered 2 beds but got one.
November 15, 2010
Great location, friendly staff. Near underground, restaurants and ez walking to attractions. Very good choice for biz and vacation travelers.
November 11, 2010
4 stars must not mean the same in Spain as in the rest of the Free World!
October 30, 2010
The 4 star rank must refer to rooms unlike ours. The room was very small and cramped. There was a desk, but no chair, though the staff brought one when asked to do so. Throughout the night there were strange and unexplained (often startling) noises apparently in or behind the wall where the bed was. The bathroom fixtures were unusual and it took some time to figure out how to operate the shower. I would not want to stay at this hotel again even though the location is very agreeable. ...
September 22, 2010
This is one of the worst hotels I have ever stayed at, in terms of expectations based on the star level I selected (4). First, the people at the front desk are tolerable but not helpful - they routinely answer the phone while you are in the middle of a conversation, without asking you to excuse them a moment. Second, while our room was on a non-smoking floor, the whole hotel smells like an ashtry. Third, the room was by far the least attractive, least functional hotel room I have ever stayed in, including stays at much lower priced hotels. The walls were so thin that you could hear your neighbors conversing, using the toilet, and flushing the toilet, which sounded like a tidal wave. The walls were painted on top of wallpaper to be an ungly pink color that matched the terrible pink and white headboard. The carpet was stained and the walls needed a lot of repair, especially around the frames. The hair dryer was a dinosaur and was broken, the shower had a door that only covered half of it, leaking water on the floor. There was only one tiny window that you couldn't open because it was blocked by the TV. Furthermore, laundry was ABSURDLY expensive (around 3 dollars per sock) as was the use of the wi-fi internet. The only redeeming feature is the pool, which doesn't even belong to the hotel but belongs to the adjacent hotel. This hotel DOES NOT DESERVE 4 STARS. ...
July 15, 2010
We ended up staying at the Mercure Hotel which is directly adjacent to the Best Western Santo Domingo - they seem to work together. This hotel is brand new and wonderful with small, simple but clean and comfortable rooms. Great bed and bedding.
July 4, 2010
A little bit bizarre - we had booked rooms at the Best Western Hotel Santo Domingo, but were given rooms in the semi-complete Mercure hotel next door. Everything was quite satisfactory, the rooftop pool was especially nice.
(1 - 8 of 8 reviews)
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