Franklin Marriott Cool Springs

Franklin Marriott Cool Springs

Franklin Marriott Cool Springs Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
700 Cool Springs Boulevard
Franklin, TN 37067

Hotel Guest Rating for Franklin Marriott Cool Springs in Franklin

# 8 of 19 hotels in Franklin
Based on 592 reviews from guests who stayed at the
Franklin Marriott Cool Springs
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Franklin Marriott Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Tuscumbia, AL
April 9, 2015
Couple
9.0
Location was great! Service was also great!
Indoor pool was a little cloudy!
Family Traveling with Young Children
Verified Hotel Guest from Knoxville, TN
April 6, 2015
Family Traveling with Young Children
6.0
The front desk staff was very welcoming~ the towels and linen were very nice.
We ordered room service, they forgot part of our order and the burger was NOT medium rare, the pool was extremely cold! There was no handsoap in the room.
Family Traveling with Teens
Cathy from Grosse Pointe Woods, MI
April 5, 2015
Family Traveling with Teens
8.0
The area
Uncomfortable bed
Couple
Verified Hotel Guest from South Fulton, TN
April 3, 2015
Couple
10.0
Comfortable bed. Nice area
Solo Traveler
Verified Hotel Guest from Murfreesboro, TN
March 29, 2015
Solo Traveler
10.0
Hotel staff
Couple
Verified Hotel Guest from Columbia, MO
March 25, 2015
Couple
3.0
Location
Cust serv poor. Room had musty smell llike mildew. Peeling ceiling and caulk in shower. Vents caked with dust. Noisy water pipe. Varying water pressure temperature.
Family Traveling with Teens
Keven from Mobile, AL
March 25, 2015
Family Traveling with Teens
9.0
Staff was incredibly attentive and nice
No free breakfast
Family Traveling with Young Children
Brandy from Jasper, AL
March 24, 2015
Family Traveling with Young Children
10.0
Nice pool. Kids were impressed with the revolving door. They named this hotel Fancy McFancyton Hotel.
The fitness room was covered up in little kids on the treadmills and they're adoring parents smiling at their crazy antics.
Couple
Ray from Paragould, AR
March 23, 2015
Couple
8.0
Comfortable beds and location
No hair dryer or refrig in room
Family Traveling with Teens
Lawrence from Signal Mountain, TN
March 23, 2015
Family Traveling with Teens
8.0
Staff got us checked in quickly and was pleasant and helpful. Check out was just as fast and simple.
Not anything very close in terms of restaurants.

Rooms were clean and beds were "super" comfy!

Reviews of Franklin Marriott Cool Springs
(1 - 10 of 200 reviews)
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