Franklin Marriott Cool Springs

Franklin Marriott Cool Springs

Franklin Marriott Cool Springs Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
700 Cool Springs Boulevard
Franklin, TN 37067

Hotel Guest Rating for Franklin Marriott Cool Springs in Franklin

# 8 of 19 hotels in Franklin
Based on 601 reviews from guests who stayed at the
Franklin Marriott Cool Springs
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Franklin Marriott Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Dallon from Provo, UT
May 18, 2015
Business Traveler
1.0
The pillows were the worst out of three different types of pillows none were suitable to sleep with. The noise level was bad as well could here the next room all night as well as people in the hallway.

Choose to spend more money for a relaxing stay and good nights sleep would have been better to spend less money. Not impressed at all

Couple
Mary from Plano, TX
May 11, 2015
Couple
9.0
Great location; very convenient to Nashville. Nicely decorated hotel. Friendly, professional staff.
Minor dislikes: mattress was quite soft, and the water pressure and temperature weren't consistent.
Business Traveler
H Anne from Bristol, TN
May 7, 2015
Business Traveler
10.0
The staff, they were wonderful!!
no

This is the BEST place to stay!

Solo Traveler
Verified Hotel Guest from Culver, IN
May 6, 2015
Solo Traveler
10.0
Quiet, clean, high end finishings in room and bathroom.
Nothing
Family Traveling with Teens
Verified Hotel Guest from Charlotte, NC
April 27, 2015
Family Traveling with Teens
10.0
Everything
Na
Couple
Verified Hotel Guest from Tuscumbia, AL
April 9, 2015
Couple
9.0
Location was great! Service was also great!
Indoor pool was a little cloudy!
Family Traveling with Young Children
Verified Hotel Guest from Knoxville, TN
April 6, 2015
Family Traveling with Young Children
6.0
The front desk staff was very welcoming~ the towels and linen were very nice.
We ordered room service, they forgot part of our order and the burger was NOT medium rare, the pool was extremely cold! There was no handsoap in the room.
Family Traveling with Teens
Cathy from Grosse Pointe Woods, MI
April 5, 2015
Family Traveling with Teens
8.0
The area
Uncomfortable bed
Couple
Verified Hotel Guest from South Fulton, TN
April 3, 2015
Couple
10.0
Comfortable bed. Nice area
Solo Traveler
Verified Hotel Guest from Murfreesboro, TN
March 29, 2015
Solo Traveler
10.0
Hotel staff
Reviews of Franklin Marriott Cool Springs
(1 - 10 of 200 reviews)
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