Los Suenos Marriott Ocean & Golf Resort

Los Suenos Marriott Ocean & Golf Resort in Puntarenas

Los Suenos Marriott Ocean & Golf Resort

Los Suenos Marriott Ocean & Golf Resort Image
4 Star
Hotel Guest Rating: 6.7/10
800 Meters West Of Herradura Entrance
Herradura 5024005
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Hotel Guest Rating for Los Suenos Marriott Ocean & Golf Resort in Puntarenas

# 9 of 136 hotels in Puntarenas
Based on 11 reviews from guests who stayed at the
Los Suenos Marriott Ocean & Golf Resort
Overall Quality Score
user rating 6.7.0
6.7
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 6.5.0
6.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.4.0
6.4
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Hotel Guest Reviews of the Los Suenos Marriott Ocean & Golf Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Johan from Houston, TX
June 27, 2013
Couple
9.0
The pool was amazing and so was the breakfast
The prices was completely out of control compared to the prices outside of the hotel.Hotel prices were same as in the USA. If you went outside of the hotel everything was very reasonable.

Customer service was excellent. Property was very well manicured and clean. Pool was clean and quite exceptional in size and with diverse little river-ways connecting one another.

Couple
Brent from Phoenix, AZ
May 8, 2013
Couple
1.0
the hotel doesnt have all the ammenities they claim
the staff and management

i would not go back if it was free

Kevin from Stratford, CT
September 25, 2012
3.0
The cleanliness of room.
Staff at check in, quality of customer service of pool staff, location grounds is a messy field, horrible beach, everything over priced.

All fluff no stuff! Bad location, no beach, pool ok for lounging, but not serious swimmer. Staff at pool and front desk terrible. Evident that staff poorly managed well. Everything is excessively overpriced where it feels like Marriott is so desperate for money they will attempt to isolate their customers and over price everything. Not a warm relaxing environment. Will not return. ...read more

Family Traveling with Teens
Evelyn from Fremont, CA
July 9, 2011
Family Traveling with Teens
9.0
The hotel was beautiful and very clean. The staff were very friendly. Breakfast was wonderful and all the restaurants were very nice.
I didn't like the beach at the hotel. It wasn't very clean and the it was the bay not a beach with waves.

I would recommend this hotel to my friends and family. We did take a cab to Jaco beach because we didn't like the beach in front of the hotel but everything was very nice. It is also located near the Marina in an upscale area. The grounds are very beautiful and the golf course looks great if you are a golfer.

Family Traveling with Young Children
Matt from Leesburg, VA
July 16, 2010
Family Traveling with Young Children
4.0
Pool
Staff was not accomodating, room was "leftover".

The hotel room i was assigned did not meet the standards of Harriot. General manager seemed sincere but did not follow up on promises nor did her staff. Staff not empowered seemed hotel is in transition. Served a half of hot dog and needed a manager to approve providing me a new one. Received 15% coupon for dinner but not honored since it was only good for the same day of my incident of poor service. No concierge outsourcing to travel company Swiss Travel for all excursions even taxi rides. ...read more

Family Traveling with Teens
Samantha from Lake Jackson, TX
June 4, 2010
Family Traveling with Teens
2.0
The pool was very nice.
Couple
Jeff from Chicago, IL
May 28, 2010
Couple
7.0
I thought the location and views were very nice, we had a great room, and the pool was very nice.
Way over priced, the food was awful, not enough servers by pool, pool bar was in a poor location.

Overall, it is a very nice hotel, I would say probably the nicest in the area. Having said that, it still does not compare to just mediocre hotels in Cancun for instance. So, it shouldn't be so pricey. The fact that everything is so pricey raises the level of expectation in all areas of the hotel. So while it is a nice place for the area, it is only worthy of average prices for food, drinks, amenities. The food was really poor quality as well. Almost everyone we met there said the same thing about the food not being very good (and overpriced). Night time ambience in the restaurant was dreary and sleepy, not even romantic. Other night, the main restaurant was holding a private event? Not cool, brings down the experience. ...read more

Couple
Steve from Santa Rosa Beach,FL
April 13, 2010
Couple
10.0
grounds, resturants and helpfull staff except one
albosutley refused to let us in till 4 even thought the room was clean and read to go,
Solo Traveler
Emely from Miami,FL
March 5, 2010
Solo Traveler
10.0
The hotel staff was very frindly and everything was clean.

The hotel was excellent, we have no complain at all. We will stay there again.

Reviews of Los Suenos Marriott Ocean & Golf Resort
(1 - 9 of 9 reviews)
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