Stay Express Inn & Suites New Orleans

Stay Express Inn & Suites New Orleans

Stay Express Inn & Suites New Orleans Image
2 and 1/2 Star
Hotel Guest Rating: 4.9/10
12340 I-10 Service Road
New Orleans, LA 70128

Hotel Guest Rating for Stay Express Inn & Suites New Orleans in New Orleans

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Based on 116 reviews from guests who stayed at the
Stay Express Inn & Suites New Orleans
Overall Quality Score
user rating 4.9.0
4.9
Hotel Cleanliness
user rating 4.4.0
4.4
Hotel Staff
user rating 5.6.0
5.6
Location of Hotel
user rating 6.1.0
6.1
Hotel Dining
user rating 4.4.0
4.4
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Hotel Guest Reviews of the Stay Express Inn & Suites New Orleans

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Annette from Lafayette, LA
July 5, 2016
Family Traveling with Teens
5.0
It was the least expensive
The temperature and the smell were awful
Family Traveling with Young Children
James from Pensacola, FL
June 28, 2016
Family Traveling with Young Children
3.0
it was in a great location and not crowded.
The night staff didn't seem to know what he was doing. Also asked for additional blanket and pillow for the pullout sofa and was told they didn't have any. So went to the store and purchased additional blanket and pillows. Also sheets on bed had burns
Family Traveling with Teens
Verified Hotel Guest from Jacksonville, NC
June 16, 2016
Family Traveling with Teens
3.0
Door connecting rooms did not have a deadbolt, only swing lock
Family Traveling with Teens
Brian from Upper Darby, PA
May 6, 2016
Family Traveling with Teens
5.0
Right off the interstate it was 15-20 minutes from all of the tourist sites and unlike a lot of cheaper hotels, it felt safe. The front desk people were very friendly as well.
Maid service was sporadic and if you aren't out of the room when they come by a little before checkout time, they will not be back. The AC unit was wonky and AC is very necessary in the humid environment. The beds could have been more comfortable.
Couple
Rodney from Frankfort, KY
May 5, 2016
Couple
10.0
The hotel manager and his staff were excellent. Went out of their way to do the little extras to make is a pleasant stay. One front desk attendant was over the top in her kindness and helping us with suggestions, etc on things to see.
None, outstanding visit and we will be returning for future stays!!!
Group Traveler
Verified Hotel Guest from Austin, TX
May 1, 2016
Group Traveler
2.0
Easy parking
Elevator didn't work for part of stay, luckily we were only on the 3rd fl; attendant was not there at night/early morning; breakfast was very limited; had to change rooms due to smoke smell; new room smelled moldy; had to wait 2 hrs for hot water 1 day
Family Traveling with Young Children
Jessica And Erna from Troy, MO
April 29, 2016
Family Traveling with Young Children
3.0
The manager was very nice and polite. Really felt that the location was very convenient.
Refrigerator was missing from the room, bathtub was filthy and air conditioner didn't work. The manager was nice but the rest of the staff were less than unaccomadating.
Couple
Verified Hotel Guest from Rockport, TX
April 28, 2016
Couple
8.0
$-- A night.
The toilet had to be flushed 3 times if you used it, the front door barely closed, the bathroom lock didn't work, fridge didn't work, the actual was either freeze or hot, wake up calls were never on time, every time you walk in, the hotel smelled differen
Solo Traveler
Louis from Tallahassee, FL
March 30, 2016
Solo Traveler
7.0
It was clean but i did not have a working refrigerator but besides tht it was nice
Couple
Verified Hotel Guest from Des Moines, IA
March 22, 2016
Couple
2.0
They had frosted flakes for breakfast. Only one waffle maker so the line was 10 deep for waffles. :(
The hallways and stairwell smelled terribly of marijuana. It seemed like we got high every time we left our room! The walls were scratched all over and the mattresses were dirty, luckily the sheets were clean. Cards did not work so we had to switch rooms
Reviews of Stay Express Inn & Suites New Orleans
(1 - 10 of 48 reviews)
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