La Concha, A Renaissance Resort

La Concha, A Renaissance Resort in San Juan

La Concha, A Renaissance Resort

La Concha, A Renaissance Resort Image
4 Star
Hotel Guest Rating: 8.9/10
1077 Ashford Avenue
San Juan, PR 00907
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Hotel Guest Rating for La Concha, A Renaissance Resort in San Juan

# 1 of 56 hotels in San Juan
Based on 220 reviews from guests who stayed at the
La Concha, A Renaissance Resort
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the La Concha, A Renaissance Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Mario from Woodbridge, VA
July 17, 2014
Couple
10.0
The friendliness of the staff.
The food and drinks are somewhat pricy

The rooms were clean, the kitchen area could use some updating. the staff was more than friendly and attentive. The location is perfect. Cabs were onsite at all times.

Group Traveler
Kristen from Washington, DC
July 16, 2014
Group Traveler
1.0
The resort, drinks, overall the hotel craft
The food, the shower, the hard pillows, the water activities we're booked
Couple
Crystal from Dover, FL
July 16, 2014
Couple
10.0
Location, poolside restaurants,casino
Staff could have recommended bringing swimsuits on the rainforest tour

The staff recommended great local restaurants. Walking distance to shopping and restaurants. Old San Juan $20cab ride away

Couple
Verified Hotel Guest from Dallas, TX
July 13, 2014
Couple
6.0
Great Location, very friendly staff. Rooms were ok, nothing great.
Very noisy at night time. There were children screaming at the pool around midnight one evening. Had to call 3 times before they were quieted down but the staff. Drinks and food at the hotel are very expensive. Concierge for trips was not very helpful.

Not a bad place to stay. Do not let them put you anywhere around room 306, it is ridiculously loud. They have a DJ that starts at 1200 pm and plays club music until 5 pm. You are directly underneath his speakers. Would not use the concierge to book a trip. They are more expensive and not very helpful. Valet and front desk people were all very pleasant and helpful.

Couple
Sergio from Bronx, NY
July 12, 2014
Couple
10.0
the decor was amazing. The location was not far from old San Juan.
The fact that they don't offer an all-inclusive package

Great staff, great rooms, fantastic views.

Couple
Sean from Miami, FL
July 8, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
James from Orlando, FL
July 8, 2014
Couple
10.0
THE LOCATION AND THE DECOR
THE SHOWER WAS ALITTLE MOLDIE

VERY NICE

Family Traveling with Young Children
Lee from Murfreesboro, TN
July 7, 2014
Family Traveling with Young Children
9.0
Great location within walking distance to restaurants.
Menu at the pool restaurant was very limited and very expensive.
Couple
Verified Hotel Guest from Hingham, MA
July 7, 2014
Couple
7.0
Great location. Great beach and pool area. Excellent food.
Bed in our room was saggy. So much so I could not sleep on my stomach. I complained and was assured the problem would be corrected. I think they just flipped the mattress. It was better that night and within a couple of nights as bad as initially.
Family Traveling with Teens
Verified Hotel Guest from Tempe, AZ
July 7, 2014
Family Traveling with Teens
10.0
The checkin was exceptional and our room had a great ocean view
Reviews of La Concha, A Renaissance Resort
(1 - 10 of 139 reviews)
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