Krystal Cancun

Krystal Cancun

Krystal Cancun Image
3 Star
Hotel Guest Rating: 8.1/10
Paseo Kukulcan Km 9 Lotes 9 Y 9 A
CancĂșn 77500

Hotel Guest Rating for Krystal Cancun in Cancun

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Based on 7 reviews from guests who stayed at the
Krystal Cancun
Overall Quality Score
user rating 8.1.0
Hotel Cleanliness
user rating 8.4.0
Hotel Staff
user rating 7.7.0
Location of Hotel
user rating 9.9.0
Hotel Dining
user rating 6.0.0
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Hotel Guest Reviews of the Krystal Cancun

Our hotel ratings and reviews are from real hotel guests. ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. does not allow site visitors to post unsolicited hotel reviews.
Blanca from Bakersfield, CA
February 8, 2015
Awesome location, great beach and pool area! Enjoyed my stay!!
Verified Hotel Guest from Cross Plains, TN
May 21, 2014
The staff was very friendly
I didn't like that we got transferd to the next hotel, next door. and that the cleaning lady didn't clean as good and thought we used a tea from the mini bar. And it was under a pice of paper the whole time

The toilet wasn't very good, we had to flush twice. And we got booked with two beds instead of one for my wife and I

Angela from Los Angeles, CA
February 6, 2014

Great location, very clean and modern. Nice wait staff. However check in time is at 3pm. We arrived early and had a 2 hour wait for a room. So be prepared to hit the beach instead of doing the lobby wait. Take a pass on the meal plan. The food is mediocre. Better eats outside the restaurant.

Group Traveler
Amanda from Temple Terrence, FL
June 3, 2012
Group Traveler
Location was awesome and view was amazing.. Even the restaurant food and drinks were good.
I had a poor experience with my door key not working and having to request a tech multiple times and I got stuck on the elevator ...

I will not stay here again. It's not a resort. It's a hotel with a meal plan option

Solo Traveler
Verified Hotel Guest from St Louis, MO
March 30, 2012
Solo Traveler
No Internet in the rooms.

Location is awesome. Pool area and beach area awesome. Rooms are slightly above average. They did a great job keeping the common areas clean and the hotel bar was way above average.

Reviews of Krystal Cancun
(1 - 5 of 5 reviews)
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