Kings Hotel Center

Kings Hotel Center

Kings Hotel Center Image
3 Star
Hotel Guest Rating: 7.5/10
Marsstrasse 15
Munich 80335

Hotel Guest Rating for Kings Hotel Center in Munich

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Based on 10 reviews from guests who stayed at the
Kings Hotel Center
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Kings Hotel Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Lino Lakes, MN
June 19, 2015
Couple
6.0
air conditioner was really bad; would be very hot in the middle of the night
Couple
Brett from San Antonio, TX
July 7, 2013
Couple
8.0
Location and price.
Nothing in particular but the rooms were kinda small.

Rooms are a tad small, but if you are in Munich on vacation you probably won't be spending much time in the hotel anyways. Location was good since the main train station was just a couple minutes walk away. Price was good through Priceline so I would definitely stay here again.

Business Traveler
W from Toronto, Canada
October 11, 2011
Business Traveler
9.0
Staff were really friendly and helpful
Closer to the station would be better.

All aspects of the hotel worked well. The room was comfortable and clean, the building and maitenance were very good, the people were nice and helpful.

Couple
Jerry from San Diego, CA
September 18, 2010
Couple
4.0
It was close to the railway station.
No night manager on duty.

Our overall experience was marred by the fact that they gave away our room! We had called early in the day and reminded them of our late arrival and they said that there would be no problem. Our train got in at 11:30 PM and we got to the hotel before midnight. Upon our arrival, they informed us that the hotel was full and they had not hold our reservation. Their answer was to pay for our taxi and send us to the Best Western Motel! Hardly a fair exchange for us. We asked to speak to the manager on duty, and we were told that a manager only works during the day from 8 to 5! They were sorry and there was nothing else they could do! Of course we were not able to speak to the manager, because our days were already fully booked with all day sight seeing tours that had us leaving before the start of the manager’s shift and arriving back to the hotel after their shift. Had we not called earlier in the day, I would have understood the outcome. The hotel itself was nice and comfortable although the bed was two twins pushed together. I would say I wouldn’t stay in the King’s Hotels in Munich ever again. Customer service lacked and I felt I was poorly compensated for their mistake. I have worked in the service industry for a portion of my life and know how to resolve and what to expect. A sign of a great business in how they deal with mistakes. Had they dealt with this in a fair manner I would have recommend them. ...read more

Couple
Shannon from Toronto, Canada
July 26, 2010
Couple
7.0
Great location near the train station and very close to city center.
Family Traveling with Teens
Bill from Upper Darby, PA
July 5, 2010
Family Traveling with Teens
9.0
Clean and good price.
Too close to the train station.
Family Traveling with Teens
Jen from Copper Canyon, TX
July 3, 2010
Family Traveling with Teens
10.0
Staff was friendly, location was good, and very clean.
No wash clothes.
Reviews of Kings Hotel Center
(1 - 7 of 7 reviews)
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