JW Marriott The Rosseau Muskoka Resort & Spa

JW Marriott The Rosseau Muskoka Resort & Spa

JW Marriott The Rosseau Muskoka Resort & Spa Image
4 and 1/2 Star
Hotel Guest Rating: 8.7/10
1050 Paignton House Road
Minett, ON P0B 1G0
take a virtual tour

Hotel Guest Rating for JW Marriott The Rosseau Muskoka Resort & Spa in Muskoka Lakes

# 1 of 5 hotels in Muskoka Lakes
Based on 63 reviews from guests who stayed at the
JW Marriott The Rosseau Muskoka Resort & Spa
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.6.0
7.6
Check Rates and Availability at the JW Marriott The Rosseau Muskoka Resort & Spa
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the JW Marriott The Rosseau Muskoka Resort & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Oakville, Canada
October 21, 2014
Family Traveling with Young Children
1.0
Restaurant food was very good.
At the price patrons are paying, most of the activities' fees are ridiculous. $15 for kids to make candy apples! They advertise a morning power walk but the staff who gives the walks was nowhere to be found so I waited 30 minutes until they located her.

Very pretty location however if you're staying outside of the main hotel, it's very inconvenient. We had to take two separate elevators after walking long stretches of hallways before we could get to the lobby. We found staff hiding in the gym watching the hockey game instead of working too. Meanwhile we can smell cigarette smoke outside of the gym and she's doing nothing about it (it's supposed to be a smoke-free hotel). In the kitchenette there were only 4 tea bags provided and one pack of coffee grounds. However, it's a suite that's supposed to accommodate 8. We had eight of us sharing the space. So not enough to go around. Pretty skimpy if you're not even providing a continental breakfast to your patrons. Same complaint about the shampoo/conditioner situation. Not enough for 8 people. ...read more

Family Traveling with Young Children
Christine from Etobicoke, Canada
October 17, 2014
Family Traveling with Young Children
10.0
View
Not much to do in town if you want to go anywhere else.

Best view, great food, excellent staff!

Business Traveler
Holger from Lyndhurst, Canada
September 19, 2014
Business Traveler
8.0
Very nice hotel, super friendly staff, excellent pool and hot tub. Quiet enough at night to sleep with the windows open.
We did not eat in the hotel restaurants this time since we tried them once each on our last visits. They were awful, food wise. The rooms are very nice and could be wonderful if the carpets got some attention and the many spots or discoloured areas clea

This hotel is so nice that the management should consider food improvement in their restaurants. Scallops were cooked so hard they could be used as hockey pucks. My fish on risotto was hard as the table. The risotto underneath had hardened similar to solidified cream of wheat but the outer perimeter had separated into a light soup. The Italian restaurant was not much better. Bland with lack of attention to basic preparation. We met others at an off site restaurant from the Marriot with similar views on the hotel food. Maybe someone should tell the management what a great opportunity is being lost. Finding off site restaurants is a fun adventure but we would prefer an on site restaurant as good as the hotel can be. Room carpet needs attention as well as the base of the pool light standards. That rust did not form overnight. ...read more

Family Traveling with Young Children
Rong from Hongkong, Hong Kong
August 26, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Jim from Aurora, Canada
August 20, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Cindy from Toronto, Canada
July 6, 2014
Family Traveling with Young Children
8.0
The water slide was broken and the kids were not able to get on it.
Couple
Verified Hotel Guest from Toronto, Canada
May 5, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Gina from Newmarket, Canada
April 20, 2014
10.0
The pool and the spa
The parking lot was too far away to carry luggage

It was nice but the bar closed early. The breakfast restaurant was too expensive to eat with children

Family Traveling with Young Children
Verified Hotel Guest from Toronto, Canada
January 19, 2014
Family Traveling with Young Children
3.0
The rooms are nice and well laid out, the hotel itself is reasonably pretty.
- Poor service - Lack of attention to detail - Lack of activities - Serious cleanliness issues (eg, cigars, empty beer cans left at the hot tub, not cleaned for more than 12 hours)

Left two days early and glad we did. That's not to say there aren't redeeming qualities about this JW Mariott. But the hotel, in general, is poorly executed, the staff while not rude are also not attentive. The activities are poorly thought out, and simply not somewhere I would return. If you're looking to do a business meeting, this place would probably be "fine". The property is pretty, and the food is reasonably good. But the experience is on par with a Comfort Inn. The experience is very a la carte in every way possible. It's supposed to be a 4/5 star resort -- and with that come expectations (like towels in the pool changeroom and half the lockers not being broken). Sadly, in spite of its reasonably nice property and nice rooms, will not be returning to this one. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Midhurst, Canada
January 13, 2014
Family Traveling with Young Children
8.0
Good recreation activities: snowshoeing, skating and swimming.

Beautiful setting. Having a small kitchenette was useful.

Reviews of JW Marriott The Rosseau Muskoka Resort & Spa
(1 - 10 of 25 reviews)
Check Rates and Availability at the JW Marriott The Rosseau Muskoka Resort & Spa
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.