JW Marriott Houston

JW Marriott Houston in Houston

JW Marriott Houston

JW Marriott Houston Image
4 Star
Hotel Guest Rating: 8.9/10
5150 Westheimer
Houston, TX 77056

Hotel Guest Rating for JW Marriott Houston in Houston

# 22 of 381 hotels in Houston
Based on 338 reviews from guests who stayed at the
JW Marriott Houston
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the JW Marriott Houston

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
James from Kingwood, TX
September 18, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Beaumont, TX
September 18, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Vidor, TX
September 17, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Lake Charles, LA
September 16, 2014
Couple
7.0
The customer service was exceptional.
The rooms were outdated. Bathroom was tiny.
Group Traveler
Verified Hotel Guest from New Orleans, LA
September 15, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Javier from Richmond, TX
September 15, 2014
Family Traveling with Young Children
10.0
AMAZING! Touched by the fact that the children were each given a "welcome" gift upon arrival. Thoughtful and kind gesture! 3 BIG cheers for JWM-Galleria staff! Truly one of our best stays ever. Thank you, thank you, thank you.
N/A

GREAT team running this establishment- kind, helpful, caring, personable and ever so friendly.

Solo Traveler
Judy from Houston, TX
September 12, 2014
Solo Traveler
10.0
The staff at the JW Marriott was extremely pleasant, understandable and
N/A
Solo Traveler
Verified Hotel Guest from College Station, TX
September 11, 2014
Solo Traveler
9.0
The front desk staff was AMAZING!! They were the friendliest I have encountered in a long time. When I needed to change rooms due to loud neighbors I was in a new room within 5 minutes!
Family Traveling with Young Children
Yolanda from San Antonio, TX
September 9, 2014
Family Traveling with Young Children
9.0
Upon check in the staff was extremely helpful and friendly. This continued throughout our stay.
Paying $20 for parking
Couple
Verified Hotel Guest from Frisco, TX
September 9, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of JW Marriott Houston
(1 - 10 of 129 reviews)
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