J.W. Marriott Cancun Resort

J.W. Marriott Cancun Resort in Cancun

J.W. Marriott Cancun Resort

J.W. Marriott Cancun Resort Image
5 Star
Hotel Guest Rating: 8.9/10
Boulevard Kukulkan
Cancun 77500

Hotel Guest Rating for J.W. Marriott Cancun Resort in Cancun

# 5 of 166 hotels in Cancun
Based on 87 reviews from guests who stayed at the
J.W. Marriott Cancun Resort
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the J.W. Marriott Cancun Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from San Diego, CA
June 22, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Group Traveler
Cherry from Shanghai, China
June 9, 2014
Group Traveler
7.0
reception guy named rogellio
equipment is old restaurant is not that good. waiters in restaurant Grill is distractive even no one served me when having dinner

not welcomed and not deserve such price

Couple
Verified Hotel Guest from Chatham, NJ
June 2, 2014
Couple
10.0
Excellent customer service and friendliness
Too few activities to do at night

Fantastic 5 star hotel with wonderful facilities

Couple
Verified Hotel Guest from Silver Spring, MD
May 14, 2014
Couple
10.0
Loved breakfast, the pool area and beach area. All of the staff were extremely friendly, professional and helpful.
Having to pay for Internet at in establishment like this makes no sense! Should be included in room rate!

Beautiful. Simply beautiful. though, if you are looking to be in the middle of the action in cancun, this is a little ways from the party strip.

Chen from St.Catharines, Canada
May 10, 2014
10.0

This guest did not leave comments about this hotel.

Couple
Wei from Riverside, RI
April 30, 2014
Couple
7.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Sussex, WI
April 29, 2014
Family Traveling with Teens
10.0
The pool and beach front were absolutely beautiful! The indoor pool was also very nice. The staff was all extremely friendly. The beds very comfy and the room view perfect. Plus, great bathroom! Restaurants were great!
The decor of the bedroom (furniture,carpeting, bedding) was a bit out-dated, but very comfortable. I think they're in the middle of renovating...The elevator in our section was very slow, so we often took stairs.

I would definitely go back!

Couple
Elizabeth from Gainesville, FL
April 29, 2014
Couple
10.0
Location and cleanliness.
Pricing of food and beverages
Family Traveling with Young Children
Verified Hotel Guest from Yorktown, VA
April 16, 2014
Family Traveling with Young Children
9.0
Location was perfect.
Not sure you would consider this a 5 star hotel, certainly not the same service as a St. Regis or Four Seasons but still a nice hotel.
Family Traveling with Young Children
Verified Hotel Guest from Bentonville, AR
April 14, 2014
Family Traveling with Young Children
8.0
Pool
Breakfast Buffett was really expensive and underwhelming. Glad I paid priceline amount because there is no way this hotel is worth rack rates.
Reviews of J.W. Marriott Cancun Resort
(1 - 10 of 53 reviews)
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