JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa Image
4 and 1/2 Star
Hotel Guest Rating: 9.0/10
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera
Cancun 77500

Hotel Guest Rating for JW Marriott Cancun Resort & Spa in Cancun

# 5 of 194 hotels in Cancun
Based on 162 reviews from guests who stayed at the
JW Marriott Cancun Resort & Spa
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the JW Marriott Cancun Resort & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Wei from Beijing, China
February 10, 2017
Family Traveling with Young Children
8.0
Beach,swimming pool
Verified Hotel Guest from Sacramento, CA
January 27, 2017
9.0
The amazing pool has several temperature levels, and an awesome view of the beach from the infinity pool. The bathroom was large got a hotel, including two sinks and a separate shower and bath. The staff is ultra helpful and professional
Couple
David from Chicago, IL
January 24, 2017
Couple
10.0
The staff. The pool areas and the beach. Views from the room.
That the Spa required an additional charge. The rooms are ever so slightly dated. Wished the club rooms weren't so much more expensive.
Couple
Ying Xuan from Toronto, Canada
October 17, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Andrew from Richmond, TX
September 30, 2016
Couple
9.0
The staff throughout the entire resort went way beyond expectations to ensure that our stay was incredible. Also, the resort spa outstanding!! Can't wait to return!
Family Traveling with Teens
Chris from Wichita, KS
June 11, 2016
Family Traveling with Teens
9.0

This guest did not leave comments about this hotel.

Group Traveler
Cindy from San Gabriel, CA
May 31, 2016
Group Traveler
10.0
Customer service was on point! Everyone is always offering their help and offering it with a smile! I love how they really make you feel like you are on a vacation and do everything they can to make you feel comfortable.
NOTHING!
Solo Traveler
Verified Hotel Guest from Brighton, MA
May 29, 2016
Solo Traveler
10.0
5 star customer service
No, perfect
Couple
Verified Hotel Guest from Greensboro, NC
May 27, 2016
Couple
10.0
Very nice hotel and very friendly staff! The only thing that is not very good is the sound insulation. We can clearly hear the sound from next door and from the hallway。
Couple
Casey from Mill Valley, CA
April 30, 2016
Couple
8.0
Amazing!
Reviews of JW Marriott Cancun Resort & Spa
(1 - 10 of 36 reviews)
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