Intercontinental Stephen F. Austin Hotel

Intercontinental Stephen F. Austin Hotel

Intercontinental Stephen F. Austin Hotel Image
4 Star
Hotel Guest Rating: 8.4/10
701 Congress Avenue
Austin, TX 78701
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Hotel Guest Rating for Intercontinental Stephen F. Austin Hotel in Austin

# 9 of 203 hotels in Austin
Based on 355 reviews from guests who stayed at the
Intercontinental Stephen F. Austin Hotel
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Intercontinental Stephen F. Austin Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Michele from Austin, TX
August 24, 2015
Couple
8.0
Location is great. Service is great.
Room was a bit small.
Group Traveler
Christina from Spring, VA
August 18, 2015
Group Traveler
10.0
modern yet classic decor, interesting space, gorgeous location, one staffer at the checkin was a little rude, not warm at all but every single other person was a 9 or 10 on politeness and helpfulness.
One lady at front desk was just hating life, I even tried to cheer her up but got shot down. She was cool but prob shouldnt work in hospitality.
Couple
Eric from Austin, TX
August 18, 2015
Couple
10.0
Everything. Great staff. Great Bar/Lounge. Great location. Beautiful, clean room. Outstanding!!
Nothing.
Family Traveling with Young Children
Verified Hotel Guest from Rockwall, TX
August 18, 2015
Family Traveling with Young Children
8.0
The hotel was very clean and the staff was very friendly.
Did not like that there was no public parking. The parking was valet only for $40/nt.

I booked this hotel thinking it was kid-friendly, and it was to some extent, but it's not the best kid-friendly hotel in the area. The pool was a lap pool and it was very quiet - not always the best for families.

Business Traveler
Verified Hotel Guest from Caddo Mills, TX
August 8, 2015
Business Traveler
7.0
Room and staff were great!
I was there for a Disney Moms conference. We spent one night and was charged $46 for parking!
Couple
Valeria from Flagstaff, AZ
July 14, 2015
Couple
10.0
Amazing service and front desk was very helpful at all times. Location was amazing and valet was great.
Family Traveling with Young Children
Howard from Fort Worth, TX
June 30, 2015
Family Traveling with Young Children
8.0
Good hotel.
Couple
Verified Hotel Guest from Little Rock, AR
June 23, 2015
Couple
8.0
Great Location and very nice accomodations.
Bellboy was a little overzealous with trying to help with bags and showing the room.
Family Traveling with Teens
Rollen from Memphis, TN
June 19, 2015
Family Traveling with Teens
10.0
Everything
nothing
Couple
Lisa from Pflugerville, TX
June 16, 2015
Couple
9.0
Location in the heart of downtown Austin, spacious bathroom, cleanliness.
I always dislike paying for parking when I'm a guest of a hotel.
Reviews of Intercontinental Stephen F. Austin Hotel
(1 - 10 of 76 reviews)
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