Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 8.0/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 28 hotels in Carolina
Based on 430 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
Check Rates and Availability at the Intercontinental San Juan Resort Spa & Casino
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Nancy from Bronx, NY
January 26, 2016
Group Traveler
1.0
The view
Group Traveler
Verified Hotel Guest from Stratford, CT
December 10, 2015
Group Traveler
10.0
Everyone was very friendly. The staff responded quickly to any issues we had and followed through to make sure we were happy.
A very minor detail about towels and washcloths not being in room, but quickly rectified with a phone call to front desk.
Group Traveler
Verified Hotel Guest from Sterling, IL
November 17, 2015
Group Traveler
8.0
Been there before for a wedding, so I knew of hotel and it's beauty.
Drinks way to expensive. Food way way over priced. Always Went elsewhere for food n drink. Sort of defeated the purpose to choose a hotel with all the amenities. Two brandys $25.00, nothing special, however the bottle retail ranges from $18.99 to $23.
Group Traveler
Latangee from Columbus, GA
September 8, 2015
Group Traveler
8.0
Bathroom could be cleaner, coffee cups filthy, ran out of toilet paper.
Group Traveler
Sherlin from Woodside, NY
August 20, 2015
Group Traveler
10.0
I liked everything ...plus the stuff are really nice and cool!
Love everything
Group Traveler
Tanesha from Atlanta, GA
July 27, 2015
Group Traveler
10.0
The hotel was update clean, great customer service, and was close to lots alof places to walk to.
The check in was a little slow but other than that the lady at therein desk was very nice about the situation
Group Traveler
Maria from Worcester, MA
April 3, 2015
Group Traveler
8.0
The friendly the staff and how beautiful the hotel is.
Group Traveler
Verified Hotel Guest from Burr Ridge, IL
March 25, 2015
Group Traveler
5.0
The location and the pool were great
Many staff members and locals in the hotel were rude
Group Traveler
Verified Hotel Guest from Rincon, PR
March 9, 2015
Group Traveler
10.0
Casino Beach Bar
Need good coffee in the morning... not the kind you make in the room and not the kind they sold in the lobby. 2nd day found a close by cafe and there is also a starbucks in hotel next door
Group Traveler
Abhishek from Randolph, NJ
November 5, 2014
Group Traveler
10.0
I love the beach and pool area. Hotel is spacious and very helpful staff.
Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 17 group traveler reviews)
See all 122 reviews by date
Check Rates and Availability at the Intercontinental San Juan Resort Spa & Casino
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.