Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino in Carolina

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979
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Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 5 of 18 hotels in Carolina
Based on 324 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from St Louis, MO
January 22, 2014
Family Traveling with Young Children
6.0
The location was good, the rooms were clean and the facilities were quite satisfactory
I was charged a "RESORT FEE" of approximately $125 when I was checking out. I was not informed of this charge when I made the reservation on priceline and neither was I informed of this when I checked in. This sort of put a damper on the trip for us.
Family Traveling with Young Children
Carmelita from Brooklyn, NY
October 31, 2013
Family Traveling with Young Children
10.0
Your staff is wonderful. They were all so helpful, when you asked for help. I loved my room it was beautiful and the view was magnificient. I had a wonderful stay. Thank you Carmelita Maurentt
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Family Traveling with Young Children
Donna from North Chesterfield, VA
October 16, 2013
Family Traveling with Young Children
The hotel was right on the beach and had an amazing pool. The rooms were spacious and very well appointed. The staff was friendly and helpful. We stayed overnight after a cruise . It was very close to the airport .
There is nothing negative I can say .
Family Traveling with Young Children
Verified Hotel Guest from Lancaster, PA
August 7, 2013
Family Traveling with Young Children
8.0
Ocean view was amazing!!!!
Delay in checkin was a pain.

Once the renovations are complete this hotel will be GREAT! beach area is awesome. pool is great! View is GREAT! House keeping was kind of hit or miss. Overall we would stay again in a heart beat!

Family Traveling with Young Children
Martin from Goettingen, AK
August 31, 2012
Family Traveling with Young Children
8.0
Nice pool and beach.
Hotel room was relatively small and narrow.
Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 5 of 5 family with young children reviews)
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