Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 8.0/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 19 hotels in Carolina
Based on 414 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from New York, NY
August 21, 2015
Couple
10.0
The beach and pool were amazing, the service was absolutely amazing.
Couple
Olivia from Blue Island, IL
August 17, 2015
Couple
6.0
The pool
Service from front desk, concierge, and bar was rude and did not have a lot of info regarding tours.
Couple
Verified Hotel Guest from Flandreau, SD
August 13, 2015
Couple
8.0
It was clean and the staff was friendly and helpful.
The internet in my room was spotty at best and unreliable. There were also charges on my final bill which were unexpected such as a fee for providing "shelter in a storm" and the daily occupancy fee.
Couple
Bryant from Laurel, MD
July 29, 2015
Couple
10.0
The hospitality of the staff!!! Wonderful group of members!
The only problem is the condensation in the room at times after showers it lingers. Usually once the a/c is on it seems to be fine.

Great place! I would recommend to future parties. The condensation would be at the bottom of the list for worries. Everything else is great! I would definitely come back to this resort

Couple
Verified Hotel Guest from Naples, FL
July 29, 2015
Couple
10.0
Hotel is very nice, clean and beautiful. great beach. close to restaurants.
parking is very expensive. not worth it. find parking on the streets for free.
Couple
Verified Hotel Guest from Belton, TX
June 25, 2015
Couple
1.0
nothing
rude staff
Couple
Tihema from Bronx, NM
June 14, 2015
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Milwaukee, WI
June 8, 2015
Couple
9.0
Friendly staff, beautiful grounds, clean and location was perfect.
I understand the resort fees but that should include the use of an umbrella on the beach.
Couple
Verified Hotel Guest from Elkhart, IN
June 8, 2015
Couple
10.0
Staff was awesome, attentive, location was perfect.
paying to park, food and drink was ridiculously expensive.
Couple
Vance from Edmond, OK
June 5, 2015
Couple
10.0
The location was great. It was right on the beach for great access to the beach.

The staff was also great!!! They were very helpful. Contacted us several times offering more assistance with anything we might need. Plenty of restaurants close by. Easy access to taxis if or when needed.

Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 83 traveling as couple reviews)
See all 148 reviews by date
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