Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 19 hotels in Carolina
Based on 397 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Jamaica Plain, MA
May 6, 2015
Couple
7.0
Ocean views from room were spectacular; Pool and outdoor spaces were great; Staff at pool handing out towels was friendly; Beach was clean & the ocean was beautiful; Close to airport; Easy to get taxis; Food & drinks good (except at Japanese restaurant!)
Food & beverage on site was expensive; Staff (other than at pool giving out towels) wasn't overly friendly (maybe if we spoke Spanish?); Kind of stingy on towels - didn't replace what was obviously dirty (didn't see the sign to leave on floor until end)
Couple
Verified Hotel Guest from Scottsdale, AZ
May 5, 2015
Couple
9.0
Located directly on the beach
It took a long time to get a clean room. But no big deal.
Couple
Verified Hotel Guest from Knoxville, TN
May 4, 2015
Couple
10.0
Great stay. Everyone was extremely nice. Views were amazing. Very clean. Will definitely be back.
Couple
John from Rincon, PR
May 2, 2015
Couple
10.0
Rooms where nice. Back yard with bar, pool and beach access, awesome! Forgot her name, but super nice blonde lady that checked us in... Give her a raise!!!
Couple
Verified Hotel Guest from Mt. Vernon, NY
April 20, 2015
Couple
9.0
Excellent staff
Shower tub combo
Couple
Jill from Grape Now, NY
April 11, 2015
Couple
10.0
Everything
Pri e of beer in lobby bar was rudiculouslyexpensive
Couple
Verified Hotel Guest from Palisades Park, NJ
April 9, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Timothy from Bowie, MD
April 7, 2015
Couple
9.0
Housekeeping was the best
Hotel needs a upgrade its a little outdated
Couple
Chris from Baltimore, MD
March 23, 2015
Couple
9.0
The room seemed to be recently renovated. Everything was very clean. The bed was very comfortable. The pool and beach area were busy but not over crowded. The bars and restaurants on the resort had good cocktails and provided great views of the beach.
One of the staff seemed accusatory that we were not staying at the hotel. We were walking out to the pool and told us how this is for hotel guests only. He accused us of not being guests and took several minutes to confirm our room number.
Couple
Norman from Gainesville, FL
February 26, 2015
Couple
10.0
great hotel to really enjoy it complete the beach the pool the bars and the club great experience
Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 74 traveling as couple reviews)
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