Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino in Carolina

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979
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Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 5 of 18 hotels in Carolina
Based on 324 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Patricia from Miami Gardens, FL
August 13, 2014
Business Traveler
10.0
The interior decorations were good, the surrounding grounds was also beautiful
I did not like the high cost of fee charges.
Business Traveler
Verified Hotel Guest from Roswell, GA
February 2, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Raleigh, NC
January 19, 2014
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Boca Raton, FL
November 14, 2013
Business Traveler
5.0
Easy access to the airport. Nice pool area.
I did not feel that the $13.50 resort fee was justified at this property.
Business Traveler
Israel from Weston, FL
October 27, 2013
Business Traveler
4.0
Hotel getting renovated. Workers all over... Noise, screaming, tools... I think I was the only guess in the floor. Wont surprise if they did it in purpose after realizing it was a res from pricelind...

$18 resort fee not included in price... but guess what... If you book through Expedia, like my friend did, you will get the same rate and the fee it's included. Priceline: You made me look like an idiot. Thanks!!!

Business Traveler
Dios from Miami, FL
October 22, 2013
Business Traveler
10.0
Outdoor amenities
It was undergoing some contruction
Business Traveler
Robert from Melbourne, FL
October 7, 2013
Business Traveler
5.0
Beaches and Pool Areas Were Nice. Hotel Staff Very Friendly
Found two live Cock Roaces in the Room During Stay. Construction going on in Main Lobby and Bar. Very noisy!
Business Traveler
Arthur from Villa Carolina, PR
November 29, 2012
Business Traveler
10.0
VERY HELPFUL, COURTEOUS, FRIENDLY, EFFICIENT STAFF
DID NOT STAY LONG ENOUGH TO EXPLORE PROPERTY. HOPE TO STAY AGAIN FOR A LONGER PERIOD OF TIME

SAME AS ABOVE

Business Traveler
Justin from Dallas, TX
November 16, 2012
Business Traveler
7.0
Great pool and beach access.
This is not a modern 4-star hotel.

The only difference between this "4-star" hotel and a 3-star hotel is that it cost $15/day for internet, $20/day for parking, a $29 low-quality breakfast buffet, and an undetermined "Resort Fee" versus having all of these things free at a 3-star. The quality of the rooms is not great at all; small size, uncomfortable sheets, outdated. The pool is definitely resort quality, and it is right on the beach. ...read more

Business Traveler
Thomas from Knoxville, TN
October 18, 2012
Business Traveler
4.0
Close to the airport.
The hidden charges and over charges a $20 spa fee when I checked in then a hidden charge for basic internet, $19.00 I used it for 5 minutes and was billed for 24/hours.

if you are
on vacation it may be fine but to work out of never again.

Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 10 business traveler reviews)
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