Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 19 hotels in Carolina
Based on 403 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
John from Rincon, PR
May 2, 2015
Couple
10.0
Rooms where nice. Back yard with bar, pool and beach access, awesome! Forgot her name, but super nice blonde lady that checked us in... Give her a raise!!!
Family Traveling with Young Children
Verified Hotel Guest from Port Washington, NY
April 23, 2015
Family Traveling with Young Children
7.0
Lovely and accommodating staff who are eager to please and clearly try to get to know their guests. The beach is very nice and the pool is large and clean. The food is delicious if a bit overpriced. This was a great hotel to bring your family and relax
The hotel room was a bit worn around the edges and could use more ventilation so your swimsuits dry and the room doesn't end up smelling like chlorine and damp clothing. Tropical/garden view are really parking lot views. Crib was a bit scary.
Couple
Verified Hotel Guest from Mt. Vernon, NY
April 20, 2015
Couple
9.0
Excellent staff
Shower tub combo
Couple
Jill from Grape Now, NY
April 11, 2015
Couple
10.0
Everything
Pri e of beer in lobby bar was rudiculouslyexpensive
Couple
Verified Hotel Guest from Palisades Park, NJ
April 9, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Timothy from Bowie, MD
April 7, 2015
Couple
9.0
Housekeeping was the best
Hotel needs a upgrade its a little outdated
Group Traveler
Maria from Worcester, MA
April 3, 2015
Group Traveler
8.0
The friendly the staff and how beautiful the hotel is.
Senior Travelers
Verified Hotel Guest from Alexandria, VA
March 30, 2015
Senior Travelers
10.0
Very Friendly staff --they really know how to make your experience memorable and hassle free. I also like the look of the hotel.
The food was ok but they need more variety. There is something for everyone but it is the same thing on each menu.
Group Traveler
Verified Hotel Guest from Burr Ridge, IL
March 25, 2015
Group Traveler
5.0
The location and the pool were great
Many staff members and locals in the hotel were rude
Couple
Chris from Baltimore, MD
March 23, 2015
Couple
9.0
The room seemed to be recently renovated. Everything was very clean. The bed was very comfortable. The pool and beach area were busy but not over crowded. The bars and restaurants on the resort had good cocktails and provided great views of the beach.
One of the staff seemed accusatory that we were not staying at the hotel. We were walking out to the pool and told us how this is for hotel guests only. He accused us of not being guests and took several minutes to confirm our room number.
Reviews of Intercontinental San Juan Resort Spa & Casino
(11 - 20 of 141 reviews)
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