Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 20 hotels in Carolina
Based on 390 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Jill from Grape Now, NY
April 11, 2015
Couple
10.0
Everything
Pri e of beer in lobby bar was rudiculouslyexpensive
Couple
Verified Hotel Guest from Palisades Park, NJ
April 9, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Timothy from Bowie, MD
April 7, 2015
Couple
9.0
Housekeeping was the best
Hotel needs a upgrade its a little outdated
Group Traveler
Maria from Worcester, MA
April 3, 2015
Group Traveler
8.0
The friendly the staff and how beautiful the hotel is.
Senior Travelers
Verified Hotel Guest from Alexandria, VA
March 30, 2015
Senior Travelers
10.0
Very Friendly staff --they really know how to make your experience memorable and hassle free. I also like the look of the hotel.
The food was ok but they need more variety. There is something for everyone but it is the same thing on each menu.
Group Traveler
Verified Hotel Guest from Burr Ridge, IL
March 25, 2015
Group Traveler
5.0
The location and the pool were great
Many staff members and locals in the hotel were rude
Couple
Chris from Baltimore, MD
March 23, 2015
Couple
9.0
The room seemed to be recently renovated. Everything was very clean. The bed was very comfortable. The pool and beach area were busy but not over crowded. The bars and restaurants on the resort had good cocktails and provided great views of the beach.
One of the staff seemed accusatory that we were not staying at the hotel. We were walking out to the pool and told us how this is for hotel guests only. He accused us of not being guests and took several minutes to confirm our room number.
Group Traveler
Verified Hotel Guest from Rincon, PR
March 9, 2015
Group Traveler
10.0
Casino Beach Bar
Need good coffee in the morning... not the kind you make in the room and not the kind they sold in the lobby. 2nd day found a close by cafe and there is also a starbucks in hotel next door
Couple
Norman from Gainesville, FL
February 26, 2015
Couple
10.0
great hotel to really enjoy it complete the beach the pool the bars and the club great experience
Couple
Israel from Brooklyn, NY
February 26, 2015
Couple
10.0
I have been staying at this hotel for years and I enjoy it for many reasons, such as its beautiful pool area, its direct access to the beach, its centrally located in Isla Verde and thus in walking distances to the other hotels, restaurants and stores.
Nothing whatsoever.

All staff, from the doormen to the house maids to the pool staff to the concierge to the front desk, all were courteous and make every attempt to take care of your requests and needs.

Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 137 reviews)
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