Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 8.0/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 4 of 19 hotels in Carolina
Based on 398 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Jamaica Plain, MA
May 6, 2015
Couple
7.0
Ocean views from room were spectacular; Pool and outdoor spaces were great; Staff at pool handing out towels was friendly; Beach was clean & the ocean was beautiful; Close to airport; Easy to get taxis; Food & drinks good (except at Japanese restaurant!)
Food & beverage on site was expensive; Staff (other than at pool giving out towels) wasn't overly friendly (maybe if we spoke Spanish?); Kind of stingy on towels - didn't replace what was obviously dirty (didn't see the sign to leave on floor until end)
Couple
Verified Hotel Guest from Scottsdale, AZ
May 5, 2015
Couple
9.0
Located directly on the beach
It took a long time to get a clean room. But no big deal.
Couple
Verified Hotel Guest from Knoxville, TN
May 4, 2015
Couple
10.0
Great stay. Everyone was extremely nice. Views were amazing. Very clean. Will definitely be back.
Couple
John from Rincon, PR
May 2, 2015
Couple
10.0
Rooms where nice. Back yard with bar, pool and beach access, awesome! Forgot her name, but super nice blonde lady that checked us in... Give her a raise!!!
Family Traveling with Young Children
Verified Hotel Guest from Port Washington, NY
April 23, 2015
Family Traveling with Young Children
7.0
Lovely and accommodating staff who are eager to please and clearly try to get to know their guests. The beach is very nice and the pool is large and clean. The food is delicious if a bit overpriced. This was a great hotel to bring your family and relax
The hotel room was a bit worn around the edges and could use more ventilation so your swimsuits dry and the room doesn't end up smelling like chlorine and damp clothing. Tropical/garden view are really parking lot views. Crib was a bit scary.
Couple
Verified Hotel Guest from Mt. Vernon, NY
April 20, 2015
Couple
9.0
Excellent staff
Shower tub combo
Couple
Jill from Grape Now, NY
April 11, 2015
Couple
10.0
Everything
Pri e of beer in lobby bar was rudiculouslyexpensive
Couple
Verified Hotel Guest from Palisades Park, NJ
April 9, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Timothy from Bowie, MD
April 7, 2015
Couple
9.0
Housekeeping was the best
Hotel needs a upgrade its a little outdated
Group Traveler
Maria from Worcester, MA
April 3, 2015
Group Traveler
8.0
The friendly the staff and how beautiful the hotel is.
Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 137 reviews)
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