Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino in Carolina

Intercontinental San Juan Resort Spa & Casino

Intercontinental San Juan Resort Spa & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
5961 Isla Verde Avenue
Isla Verde, PR 00979
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Hotel Guest Rating for Intercontinental San Juan Resort Spa & Casino in Carolina

# 5 of 18 hotels in Carolina
Based on 318 reviews from guests who stayed at the
Intercontinental San Juan Resort Spa & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Intercontinental San Juan Resort Spa & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Maryann from Jackson, NJ
July 17, 2014
Group Traveler
10.0
Enjoyed everything about this hotel great location excellent service plenty of pool beach chairs Bring your cooler down to the pool or beach to avoid high bar prices,free iced fruit infused water available, market place and walgreens across the street
High priced drinks no happy hour

Quick check in and ask for upgrade if it's available the hotel will accommodate

Couple
Verified Hotel Guest from South Windsor, CT
July 8, 2014
Couple
8.0
The pool and beach were great. Liked the restaurants and bars.
Hotel in general was a little quiet, other than the pool area.

Had a good time at the hotel, spent most of our vacation at the hotel at the pool and beach. We did rent a car one day from the car rental desk at the hotel which worked out well. Other than that, only ventured over to El San Juan next door a couple times for dinner and to watch a World Cup game on their big screen in the bar area. Had a nice vacation.

Couple
Tiffany from Brooklyn, NY
July 2, 2014
Couple
9.0
The customer service was amazing
When I ordered room service they screwed up my order.

One of the better hotels in San Juan, I would definitely stay there again.

Couple
Verified Hotel Guest from Shreveport, LA
June 11, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Camille from Carolina, PR
June 11, 2014
10.0
Great location and staff was very pleasant.
They charge for parking and there are no near options for public parking.

Room was big and comfortable. When you see it you think is not going to be as big as it is.

Couple
Verified Hotel Guest from Sarasota, FL
June 9, 2014
Couple
7.0
Updated and nice room
Added resort fees. We had already paid hotel taxes and were surprised to pay a total of 23-24% taxes and fees

Good location, beautiful outdoor areas.

Verified Hotel Guest from Birmingham, AL
June 4, 2014
9.0
The pool area was very nice. Lounges on the beach were free of charge. The room was clean and updated
The bathroom was small, but perfectly useable.
Jennifer from Staten Island, NY
June 3, 2014
8.0
The staff was very accommodating and helpful. The pool was 24 hours, which is great. And it's so close to the airport.
Verified Hotel Guest from Caguas, PR
June 1, 2014
9.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Brooklyn, NY
May 27, 2014
10.0
Amazingly helpful staff, beautiful location, a great time.
Reviews of Intercontinental San Juan Resort Spa & Casino
(1 - 10 of 90 reviews)
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