Intercontinental New Orleans

Intercontinental New Orleans in New Orleans

Intercontinental New Orleans

Intercontinental New Orleans Image
4 Star
Hotel Guest Rating: 8.1/10
444 Saint Charles Avenue
New Orleans, LA 70130
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Hotel Guest Rating for Intercontinental New Orleans in New Orleans

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Based on 457 reviews from guests who stayed at the
Intercontinental New Orleans
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Intercontinental New Orleans

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Milford, MA
September 2, 2014
Family Traveling with Young Children
10.0
The recently renovated rooms are gorgeous! The service was excellent from the front desk to the concierge. The location can't be beat, right on the trolley line & within walking distance of many places.
Family Traveling with Young Children
Verified Hotel Guest from Brookline, MA
August 28, 2014
Family Traveling with Young Children
10.0
Convenient location.
Nothing

It is under ongoing renovation, but the hotel offered me a room which has already renovated.

Family Traveling with Young Children
Verified Hotel Guest from Daphne, AL
August 25, 2014
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Atlantic Highland, NJ
August 15, 2014
Family Traveling with Young Children
7.0
Location
For a 4 Star, the room was mediocre. The refrigerator didn't work, the room wasn't made up on one of the days. And the facilities are rather sterile for the star rating. Otherwise a good experience.
Family Traveling with Young Children
Jennifer from Grand Bay, AL
April 17, 2014
Family Traveling with Young Children
7.0
This hotel is in such close proximity to great restaurants, a streetcar stop and the ever famous Bourbon St.
The only 2 complaints I had about the hotel would be the construction,which will be completed in a few months, and some holds that were placed on my debit card. The hotel was quick to fix the issue and apologized with wine and chocolate strawberries.
Family Traveling with Young Children
Diana from College Point, NY
February 26, 2014
Family Traveling with Young Children
4.0
The location was great. 2 blocks from bourbon street and the mardi gra parades passed right in front of the hotel.
1)There was no mention of the hotel being under construction when we booked.The hotel was completely covered in scaffolding it was difficult to find and ugly to see.2)The pool was closed. even though the high temp for the day was 75 degrees.3) overcharged

We were overcharged for the stay. We payed--- a night plus tax and the hotel website advertised for--- a night plus tax thats over 40 dollars a night overcharged. A really bad deal from priceline. Our view from the room was also horrible. It featured cigerrete butts and an empty liquor bottle on the window sill and of course more scaffolding. Just an overall bad experience booking through priceline. ...read more

Family Traveling with Young Children
Alfred from Daphne, AL
December 29, 2013
Family Traveling with Young Children
8.0
Staff was overly helpful, just fantastic !!!
Hallways in need of a major upgrade, dated ..

Overall a great place, I'd stay again..

Family Traveling with Young Children
Verified Hotel Guest from Katy, TX
December 28, 2013
Family Traveling with Young Children
6.0
The room and bathroom were spaceous, clean, and in very good condition
The lobby and small dining area were not very good.

This hotel is in a good location, a few blocks from the french quarter and down the street from the superdome. It is also a decent location for mardi gras as most parades pass nearby. The staff was very friendly and the rooms were spaceous and nice. What i didnt like was the lobby area, not much to it. Also the small restaurant service was bad and the breakfast cold. This stay was over Christmas, that could be a reason for the table service issue. Parking, $40/day. Renovations were in progress on the bottom floor where coffee shop is located. Price was right! ...read more

Family Traveling with Young Children
Juan from San Antonio, TX
March 15, 2013
Family Traveling with Young Children
10.0
Location and friendly staff
No

The location of the hotel was great. Within walking distance to french quarter, bourbon st. and the french market. Staff were friendly and helpful in every way. Mother's restaurant is only two blocks away. A must to visit in New Orleans!

Family Traveling with Young Children
Bradley from Winter Garden, FL
January 2, 2013
Family Traveling with Young Children
3.0
Look, it's pretty nice, and it's not super super expensive, at least through Priceline.
Deceptive pet policy. When I booked on priceline before they reveal the name of the hotel, the only details given were "pets allowed". To my surprise after revealing the hotel, I found that the pet fee is $150. One HUNDRED and FIFTY dollars. $30 more than

Look, it's pretty nice, and it's not super super expensive, at least through Priceline.But getting this through Priceline will get you a deceptive pet policy. When I booked on priceline before they reveal the name of the hotel, the only details given were "pets allowed". To my surprise after revealing the hotel, I found that the pet fee is $150. One HUNDRED and FIFTY dollars. $30 more than our room cost - I could have got a seperate room just for the bloody dog for that much. I was furious but these rooms are not refundable and we just had to cough it up. Also only valet parking at $32 bucks a pop and you're only adding insult to injury.Lesson learned, I'm never booking anything through priceline again when I'm not at my most flexible (with my wife only). ...read more

Reviews of Intercontinental New Orleans
(1 - 10 of 13 family with young children reviews)
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