Inn Of Chicago, An Ascend Collection Hotel

Inn Of Chicago, An Ascend Collection Hotel in Chicago

Inn Of Chicago, An Ascend Collection Hotel

Inn Of Chicago, An Ascend Collection Hotel Image
3 Star
Hotel Guest Rating: 6.9/10
162 East Ohio Street
Chicago, IL 60611

Hotel Guest Rating for Inn Of Chicago, An Ascend Collection Hotel in Chicago

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Based on 562 reviews from guests who stayed at the
Inn Of Chicago, An Ascend Collection Hotel
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.4.0
7.4
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Inn Of Chicago, An Ascend Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Madonna from Saginaw, MI
July 9, 2014
Group Traveler
6.0
The location was FANTASTIC!
Carpet=filthy, a/c=SUPER loud, shower sprung leak, no hot water the last day.

The lobby was beautiful, the location magnificent, and the staff was friendly and cheerful...but I would NEVER stay here again due to the room conditions. The carpet was so dirty I didn't want to remove my shoes, the a/c ran constantly and so loudly you couldn't really watch tv (afraid I'd disturb my neighbors). The shower dripped all the time, finally springing a leak the last day and showering the whole room, which I cleaned up. There was also no hot water the last day. VERY disappointed in the conditions of the room. ...read more

Group Traveler
Jonathan from Portsmouth, NH
July 9, 2014
Group Traveler
5.0
Location was central and made it easy for us to get around while visiting Chicago. We didn't have a car, so the fact that it was within walking distance to most things or close to public transportation made it perfect for us.
The elevators were incredibly slow. I know that sounds petty, but I didn't realize what a difference it makes. They were also very small so when we did get an elevator we needed to wait for another because it was full.

Overall, the hotel was just ok. Nothing fancy and we were only staying a few nights and we didnt' spend that much time in the room so it served its purpose. The people were very nice and the location was great. The hotel bar was horrible; the worst drinks I've ever had. They were overpriced and watered down. We only had one drink while we were waiting for friends. There are so many other options close by I would recommend finding a different watering hole. There is a nice roof deck that was nice to hang out on and enjoy the views while sipping coffee or an adult beverage. I would recommend this hotel as long as you know not to have too high expectations. It was clean and in a safe neighborhood with nice people. ...read more

Family Traveling with Teens
Verified Hotel Guest from Wilmington, DE
July 8, 2014
Family Traveling with Teens
4.0
The Staff was great
Having to pay extra for a double bed and no room service
Family Traveling with Young Children
Robert from Valparaiso, IN
July 7, 2014
Family Traveling with Young Children
10.0
The front desk staff treated my young kids like royalty, as it was their first trip to Chicago. They made sure we had a great room with a view, two beds, and we felt very welcomed. We loved the rooftop views, too!
The bathroom was small and lacked counter space, but that's expected in an older hotel.

This hotel has a great location near shopping, dining, and the Navy Pier Free Trolley. Friendly staff and a nice view.

Zhen from Windsor, Canada
July 6, 2014
6.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Columbia, SC
July 5, 2014
Couple
8.0
Location is perfect / Room condition is good
No refrigerator
Couple
Verified Hotel Guest from Brooklyn, NY
July 5, 2014
Couple
7.0
The location was great.
There's only free wifi in the lobby area. You have to pay to have access in your room., even though it had been advertised as free internet.
Solo Traveler
Paul from Calgary, Canada
July 4, 2014
Solo Traveler
7.0
The location was great - one block from Michigan Ave
The room was small, barely enough room for a queen bed. However, you don't come to hang out in the room, so it was fine. There was a faint cigarette smell to the room, even though it was non-smoking.
Business Traveler
Verified Hotel Guest from Highland Park, IL
July 4, 2014
Business Traveler
7.0
Location was fantastic, lobby was very modern and nicely appointed.
The room was incredibly basic, and the bathrooms were miniscule. For the price I paid, it was fine, but I think calling this hotel 3 stars is a bit of a push.
Couple
Doug from Louisville, KY
July 3, 2014
Couple
6.0
The Location of the hotel is excellent.
This is clearly not what you would expect from a 3-Star hotel, the hallway rugs look like they haven't been cleaned in years, no free internet and the parking is outrageous. When I arrived at 4:15pm my room was still not ready..

I arrived at the hotel at 4:15pm for a 3:pm check in, the room was not ready, I was asked to wait another hour or longer until the rooms were cleaned, I asked for a free upgrade for my inconvenience, instead I was charged an extra $46.00 to upgrade to a room that was available. The carpet in the hallways are awful, they are lumpy, bumpy and looks as though they haven't been cleaned in years. This is a very Poor selection for a 3-star hotel. I think it would fit more in a 1-star category. ...read more

Reviews of Inn Of Chicago, An Ascend Collection Hotel
(11 - 20 of 200 reviews)
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