Hyatt Palm Springs

Hyatt Palm Springs

Hyatt Palm Springs Image
4 Star
Hotel Guest Rating: 8.5/10
285 North Palm Canyon Drive
Palm Springs, CA 92262

Hotel Guest Rating for Hyatt Palm Springs in Palm Springs

# 19 of 83 hotels in Palm Springs
Based on 542 reviews from guests who stayed at the
Hyatt Palm Springs
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Hyatt Palm Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Philadelphia, PA
February 1, 2016
Couple
8.0
Excellent location; 2 room suite provides lots of space. General room decor very nice, added electric outlets with USB ports by bedside a plus!
Bathrooms need updating. King bedded rooms were not available at 3:00 pm Check-In time despite it being midweek.
Couple
Barbara from Pitt Meadows, Canada
January 24, 2016
Couple
7.0
Location
Dirty old sock on floor in bedroom upon arrival Once we were out of ( dirty) hot tub our bathing suits smelled very fecal like
Senior Travelers
Joseph from Vallejo, CA
January 22, 2016
Senior Travelers
5.0
Convenient location for walking distance around downtown PS
Construction all around hotel created noise and confusion . No parking available except for $25 nite valet service. Hotel looking a little worn.
Family Traveling with Young Children
Phil from Cerritos, CA
January 20, 2016
Family Traveling with Young Children
8.0
In downtown, walking distance..
Need free parking for guests...
Group Traveler
Katherine from Los Angeles, CA
January 20, 2016
Group Traveler
7.0
Location, it's right on the main strip so you can walk to anything.
Hotel just didn't seem quite nice enough for the price. There was no fitted sheet, room was big, but really just felt okay.
Couple
Janice from Dillon, CO
January 17, 2016
Couple
8.0
Great rooms and location.
All guests must use valet parking only. No self parking. There is also a resort fee. This hotel does not have anything that would not be found in a Holiday Inn so a resort fee, in this case, is just a disguised rate increase.
Solo Traveler
Verified Hotel Guest from Nashville, TN
January 5, 2016
Solo Traveler
8.0
room size, location, view of mountain
feels dated
Verified Hotel Guest from Princeton, MN
December 23, 2015
8.0
The service was impeccable, all of the employees could not have been nicer or more helpful. Location and shuttle service was great.
For a Hyatt we were disappointed that the TV reception was far below par and really not even watchable, we felt we should have been informed of this at booking. The room condition was a little dated, it definitely needed some TLC.
Couple
Deneen from La Quinta, CA
December 18, 2015
Couple
10.0
The service ....they were super! Very professional. Excellent service.
N/A
Business Traveler
Verified Hotel Guest from Westminster, CA
December 15, 2015
Business Traveler
8.0
Very clean, beautiful & nice staffs
Parking is really bad. There's no designated lot for guests unless we valet park and it costs $25/day in top of the resort fee of $20/day.
Reviews of Hyatt Palm Springs
(1 - 10 of 200 reviews)
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