Hyatt Regency San Antonio

Hyatt Regency San Antonio in San Antonio

Hyatt Regency San Antonio

Hyatt Regency San Antonio Image
4 Star
Hotel Guest Rating: 8.6/10
123 Losoya Street
San Antonio, TX 78205

Hotel Guest Rating for Hyatt Regency San Antonio in San Antonio

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Based on 638 reviews from guests who stayed at the
Hyatt Regency San Antonio
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Hyatt Regency San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Rebecca from Columbia, SC
July 7, 2014
10.0

This guest did not leave comments about this hotel.

Couple
Robert from Arlington, TX
July 2, 2014
Couple
10.0
Location and staff
The pool area...too small

Highly recommend.

Couple
Verified Hotel Guest from Wilmington, DE
July 2, 2014
Couple
8.0
The location of this hotel was excellent. It is right on the river walk and one block from the Alamo! The room was clean and there was a great view.
Parking across the street was easily accessible but was an additional cost to the amount of the room. Wifi and water in the room and extra channels were also an additional cost. These things are normally free, even in cheaper hotels.

While the Hyatt Regency was overall a good value, I would expect more amenities such as free wifi, breakfast, and parking from a four star hotel. It was clean and had a great location and was very family friendly so I would recommend to anyone staying in San Antonio to see the sights but I personally would not because it did not have the amenities I was looking for.

Group Traveler
Timothy from Denham Springs, LA
July 1, 2014
Group Traveler
9.0
Excellent location right in the middle of all the Riverwalk activities. Very clean room with modern amenities. Great city view with floor to ceiling window.
The lower riverwalk level was under construction. The fountains had been drained and you could not exit the hotel from this level except by using an elevator from the lobby level. It made it a bit inconvenient to get out to the river itself.

Excellent location. Friendly staff. Clean room with modern amenities and nice view. Overall very nice.

Group Traveler
Verified Hotel Guest from Alpharetta, GA
June 14, 2014
Group Traveler
8.0
The staff was courteous and customer centered.
The valet/self-parking fee was a little expensive. $35 a day for valet and $25 per day for self-parking.

Our first room had mold on the wall paper in the bathroom. Guest services quickly moved us to another room and gave us a $75 credit.

Couple
Kenneth from Calabasas, CA
June 10, 2014
Couple
10.0
Excellent location and design. Very comfortable rooms.
Not to be picky, but there were coffee stains on the carpet, otherwise the hotel was outstanding.
Couple
Leonard from Laredo, TX
June 8, 2014
Couple
10.0
While the room was great, with a wonderful view I think the lobby was the best thing about this hotel. Watching the elevators, the river walk AND the horse drawn carriages all at once was outstanding. It is "across the Alley from the Alamo" too.
The only reason this hotel gets negatives on the parking is that there is hardly anything else to complain about. IT cost us 27 a night, but I know that the land ain't free in that location. Someone has to pay the rent.

Beds great, view great, temp great, the bathroom faucets are also great.

Couple
Verified Hotel Guest from Natalia, TX
May 27, 2014
Couple
9.0
The location of the hotel was excellent. The Q bar served outstanding drinks.
Nothing at all.
Family Traveling with Young Children
Jessica from Andrews, TX
May 27, 2014
Family Traveling with Young Children
9.0
The location is perfect
That we could not get a cot because it was a double bed room

The staff is quite friendly, hotel is lovely, and location is perfect

Couple
Avery from Houston, TX
May 27, 2014
Couple
10.0
Location on the riverwalk was superb. The lobby and atrium were extremely nice as was the hotel bar.
There were only two towels in the bathroom. For a one night stay, I did not appreciate having to re-use towels in the morning.
Reviews of Hyatt Regency San Antonio
(1 - 10 of 200 reviews)
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