Hyatt Regency Jacksonville Riverfront

Hyatt Regency Jacksonville Riverfront

Hyatt Regency Jacksonville Riverfront Image
4 Star
Hotel Guest Rating: 8.5/10
225 East Coastline Drive
Jacksonville, FL 32202

Hotel Guest Rating for Hyatt Regency Jacksonville Riverfront in Jacksonville

# 12 of 113 hotels in Jacksonville
Based on 809 reviews from guests who stayed at the
Hyatt Regency Jacksonville Riverfront
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Hyatt Regency Jacksonville Riverfront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Marcia from Jacksonville Beach, FL
June 18, 2015
Couple
4.0
The new upgrades are very nice
Their staff was unorganized and I was placed in a room that was "out of order" -- no bedding and no shower curtain and not stocked with any amenities. There was an obvious lack of communication with management.
Couple
Verified Hotel Guest from Pike Road, AL
June 15, 2015
Couple
3.0
The lobby and location.
The hotel was under construction. We woke up to loud construction noises. They said they were only doing construction on the 3rd floor, but that wasn't true as I was staying on the 16th floor and woke to someone chiseling tile above my bed.
Solo Traveler
Verified Hotel Guest from New York, NY
June 13, 2015
Solo Traveler
5.0
Decent, clean, nice staff.
Restaurant really messed up.
Family Traveling with Young Children
Vernecia from Jacksonville, FL
June 6, 2015
Family Traveling with Young Children
7.0
Out side pool
Renovation
Couple
Paula from St Petersburg, FL
May 27, 2015
Couple
10.0
We liked everything, from the friendliness of the staff at all times at all hours. o the way the room was overtime we returned.
NA
Solo Traveler
Verified Hotel Guest from Beverly Hills, FL
May 27, 2015
Solo Traveler
6.0
It was convenient to the water taxi and Jacksonville Landing.
Couple
Jerome from Hahira, GA
May 26, 2015
Couple
3.0
Hotel rooms are in bad condition, ripped carpet, loose carpet,old furniture, no microwave or refrigerator.
Group Traveler
Kirill from Hermitage, TN
May 26, 2015
Group Traveler
6.0
Clean, good view, nice staff
No microwave in room, $15 overnight parking that wasn't mentioned. $4 bottled water but the price written really really small.
Solo Traveler
Harold from Tallahassee, FL
May 25, 2015
Solo Traveler
8.0
The location next to the landing
The parking cost to much. The construction Being done at the time
Couple
Verified Hotel Guest from Mount Vernon, GA
May 23, 2015
Couple
7.0
Public areas were nice, rooftop pool and view were enjoyable; staff were friendly and helpful, room was clean; hotel has nice access to the area and activities, but the city itself is fairly rundown and doesn't feel very safe
Parking fee was not mentioned before booking, only that parking was available; hotel was outdated, but is under renovation; room was not anything special, and smaller than expected
Reviews of Hyatt Regency Jacksonville Riverfront
(1 - 10 of 200 reviews)
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