Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade in Cleveland

Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade Image
4 Star
Hotel Guest Rating: 8.4/10
420 Superior Avenue East
Cleveland, OH 44114

Hotel Guest Rating for Hyatt Regency Cleveland At The Arcade in Cleveland

# 23 of 46 hotels in Cleveland
Based on 795 reviews from guests who stayed at the
Hyatt Regency Cleveland At The Arcade
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hyatt Regency Cleveland At The Arcade

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Millersburg, OH
January 23, 2015
Couple
7.0
Location, very friendly helpful staff.
Being surprised with an extra $24 charge for parking , no free WiFi and just the overall high cost for an average ok hotel room.
Couple
Sulan from Drayton, Canada
January 20, 2015
Couple
10.0
Outside of your room are hallways that look over the old mall. It was just beautiful.
Solo Traveler
Verified Hotel Guest from Philadelphia, PA
January 6, 2015
Solo Traveler
8.0
The hotel was conveniently closed to the location of the event I was attending. This on top of the quietness and cleanliness made the experience wonderful.
Nothing
Couple
Verified Hotel Guest from Pittsburgh, PA
January 6, 2015
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Matthew from Indianapolis, IN
January 5, 2015
Family Traveling with Young Children
10.0
The staff at the front desk was extremely helpful, polite and made our experience great.
Parking was expensive
Couple
Verified Hotel Guest from Toronto, Canada
January 4, 2015
Couple
7.0
Great location, easing access to Rock and Roll Hall of Fame, Quicken Loans Arena, Progressive Field and Browns Statium.
Very loud hotel, sound travels far. They don't crack down on load guests.
Couple
Verified Hotel Guest from Shaker Heights, OH
January 2, 2015
Couple
10.0
Just a great, beautiful downtown hotel. The Arcade is a gem
No avoiding paid parking in this location, and valet is pretty steep $$$
Couple
Carol from Silver Spring, MD
January 2, 2015
Couple
7.0
The arcade is beautiful and the rooms appear to be refurbished businesses on the upper floors. Our room was newly renovated and very modern and clean. It's different and interesting. Nice workout room. Nice bar with great happy hour.
Creepy huge empty space outside room. Some noise from windows facing parking garage.Very few free amenities (no HBO, no free internet, expensive parking, no pool). Bed did not double sheet and the bottom sheet slid around exposing mattress and pad.

Not entirely up to the standards of a four star Hyatt. I expect some eccentricities in a place like this but undersheeting the bed is unnacceptable.

Couple
Verified Hotel Guest from Powell, OH
January 1, 2015
Couple
9.0
Great location, beautiful, historic interior, we had a recently renovated room.
Family Traveling with Young Children
Todd from Rochester, NY
December 31, 2014
Family Traveling with Young Children
5.0
Staff had no idea on food,parking etc. tried to double charge me
Reviews of Hyatt Regency Cleveland At The Arcade
(1 - 10 of 200 reviews)
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