Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade in Cleveland

Hyatt Regency Cleveland At The Arcade

Hyatt Regency Cleveland At The Arcade Image
4 Star
Hotel Guest Rating: 8.4/10
420 Superior Avenue East
Cleveland, OH 44114
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Hotel Guest Rating for Hyatt Regency Cleveland At The Arcade in Cleveland

# 23 of 46 hotels in Cleveland
Based on 760 reviews from guests who stayed at the
Hyatt Regency Cleveland At The Arcade
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hyatt Regency Cleveland At The Arcade

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
James from Komoka, Canada
December 21, 2014
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Rochester, NY
December 19, 2014
Business Traveler
8.0
Parking was not included and cost $24 a day for valet, which was not explained clearly on the hotel information page.
Couple
Verified Hotel Guest from Cortland, OH
December 12, 2014
Couple
10.0
Professional and friendly staff, clean, comfortable rooms, first class all the way!
Nothing
Couple
Verified Hotel Guest from Joliet, IL
December 10, 2014
Couple
7.0
Very friendly and helpful staff.
Room needed a serious cleaning. Various items in the room were covered in a layer of dust.
Business Traveler
Verified Hotel Guest from Wadsworth, OH
December 8, 2014
Business Traveler
8.0
Close location to event in Cleveland.
There was a party in the arcade so it was confusing as to how to get around and how to get to the hotel lobby. It was our first time there so it could have been us more.
Family Traveling with Teens
Verified Hotel Guest from Centreville, VA
December 2, 2014
Family Traveling with Teens
7.0
Location. Located in the heart of downtown Cleveland near E4th St.
Room was disappointing even though this hotel building is old and historic.
Group Traveler
Brandon from New Albany, OH
December 1, 2014
Group Traveler
7.0
The Design of the Hotel is awesome and in a good downtown location
Room was poorly cleaned and staff was generally unresponsive.
Couple
Verified Hotel Guest from Aiken, SC
December 1, 2014
Couple
10.0
What a great setting. Right in the middle of great areas to walk around and eat and shop. The staff was top notch
The vallet staff was not up to par with the rest of the services offered.

Sunny at the front desk was excellent. She went above and beyond to make this a great stay.

Couple
Verified Hotel Guest from Detroit, MI
November 28, 2014
Couple
8.0
Great location
Dusty behind the bed. No outlets near the bed. Shower was old and run down.
Business Traveler
Kelly from Indianapolis, IN
November 28, 2014
Business Traveler
3.0
Can't think of one thing
A 4 star hotel should come with free Wi-Fi, the wallpaper was coming off the walls, the inside reminded me of the Titanic ship. As I got to valet, some stuff fell out my vehicle and went flying down the street. Not one of the valets offered help.
Reviews of Hyatt Regency Cleveland At The Arcade
(1 - 10 of 200 reviews)
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